The Friendly Toast: Front of House Hourly Job Description

Classification: Hourly Non-Exempt

Reports to: Manager on Duty

The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. The Toast is an amazing place for growth within the restaurant industry for the right people. We have a commitment to grow 2-4 new locations per year for the next five to seven years. Are you a looking to start a career in an exciting restaurant?

HOST JOB DESCRIPTION

The FOH position consists of Hosts, Bussers, Runners, Servers and Bartenders. As a FOH position you may be asked to help cover other positions during your employment. These positions are the face of The Friendly Toast and have direct interaction with guests. The FOH position must be friendly, outgoing and possess good communication skills. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Major Responsibilities:

Primary duties and responsibilities include, but are not limited to, the following:

• Greets and seats guests, presents menus to guests, informs them of specials.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests’ expectations.
• Take names on a waiting list.
• Run the floor plan board.
• Observes tables and keep track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests in and as they leave the restaurant to ensure positive dining experience.
• May be required to fill to go orders, if applicable.
• Maintain restrooms throughout shift.
• Other duties as directed.

Benefits Include:

• 40 hours of sick time each year
• Paid Time Off after 1 year of full-time employment
• Time and a half on designated holidays
• Medical and Dental benefits for full-time team members
• 401k plan options
• Meals

The Friendly Toast is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.