Job description

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Host-Cashier will support San Diego Zoo Wildlife Alliance’s mission of saving species worldwide by greeting and seating guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager.

WHAT YOU WILL DO

• Greets all guests entering the restaurant
• Makes Customer Service a top priority
• Seats guests in a prompt, courteous and efficient manner
• Manages seating rotation
• Takes restaurant reservations
• Provides personable and professional phone etiquette
• Communicates with management staff on a daily basis
• Applies good work ethics and meets SDZWA performance standards
• Assists servers and bus persons with service when time allows
• Assists in training new personnel as needed
• Assists Lead, Cooks, Manager and Supervisor when needed
• Maintains Department of Environmental uniform standards
• Maintains a passing grade on the County of San Diego Department of Environmental Health food handler’s exams
• Engages in the organization’s mission and vision
• Adheres to all SDZWA and department policies and practices

WHAT WE ARE LOOKING FOR
The San Diego Zoo’s Retail Operations Department is seeking friendly, cooperative, motivated and outgoing employees. Applicants must be at least 18 years of age. Experience working as a host in fast paced, high volume, full service restaurant, and knowledge of the Open Table system is a plus. Essential functions for these jobs include servicing customers in a prompt and efficient manner. Outgoing, friendly, courteous candidates with outstanding guest service skills required. Ability to multi-task constantly changing priorities and easily initiate conversation with a diverse group of people is necessary. Applicants must be available to work any of the seven days of the week without any time restrictions on weekends and holidays including nights. Please note, if you are 18 years or older and selected for this role you will be required to complete the Responsible Beverage Service Training (RBS) within 60 days of your hire date. Training will be provided to you by the San Diego Zoo Wildlife Alliance and completed on site.

Knowledge of:

• Knowledge of Zoo or Safari Park facilities, rules and regulations
• Proper phone etiquette
• Basic usage and care of standard equipment
• Basic inventory controls
• Guest service standards and policies
• Uniform standards
• Performance standards

Ability to:

• Multi/task and prioritize to meet the demands of business
• Work in a high volume, fast/paced environment
• Communicate effectively (verbal and written)
• Work effectively in a team environment
• Interact tactfully and courteously with guests and employees
• Work competently with a diverse large groups of people
• Understand and carry out verbal and written instructions effectively
• Perform required clean-up work

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program

IMPORTANT DETAILS

• Location: San Diego Zoo – Retail Operations
• Position Type: Hourly, Part-Time, Non-Exempt, Union Position - If selected there will be union fees and dues to be paid to the Union

Be an ally for wildlife by joining our team!
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.