Job description

Join our team and receive an onboarding bonus of $1,000! The bonus will be paid at the end of the first 9 months of employment!

Your job as a host/hostess is to make customers feel welcomed and provide attentive service from the moment a customer enters the restaurant. You will lead guests to their tables, manage reservations, and communicate with front of house staff about when they have a new party in their section. Hostesses support bussers in clearing tables, wiping down menus and organizing silverware.

Responsibilities Include

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties

Requirements

• High school diploma or GED
• Prior customer service experience in the hospitality industry a plus
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility working all shifts
• Ability to stand for long periods of time

Our Company

It all began in 2006 with three Value Place hotels. Since then, through a series of development projects and acquisitions, we have grown to become the fourth largest hotel owner-operator in the United States. Our company, which has offices in New York City, Dallas, Chicago, and Richmond, Virginia has a $3.0 billion portfolio of 99 independent and premium-branded hotels containing more than 13,000 guestrooms across 30 states and 75 cities, including two experiential hotels in New York City. We have 3,600 team members across the country and operate hotels under 19 brands, including Marriott and Hilton.

We are a recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and the Hilton Legacy Award for Top Performer. For the TWA Hotel, we won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) and the ULI New York Excellence in Hotel Development Award. MCR was also named one of Fast Company‘s Most Innovative Travel Companies of 2020.

We offer many great benefits that include annual increases, paid time off, sick pay, 401K, medical, dental, and vision insurance, and a referral bonus.

The Company and its corporate affiliates are Equal Opportunity employers. The Company and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Weekend availability

Work Location: One location

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