Job description
RESPONSIBILITIES
· Welcome guests to the venue
· Provide accurate wait times and monitor waiting lists
· Manage reservations in accordance with our AAA Four Diamond standards
· Provide menus and announce Waiter/Waitress’s name
· Greet customers upon their departure
· Coordinate with wait staff about available seating options
· Maintain a clean reception area
· Answer incoming calls and address customers’ queries
· Assist wait staff as needed
REQUIREMENTS
· Understanding of restaurant etiquette
· Familiarity with health and safety regulations
· Some restaurant experience
· Demonstrable customer-service skills
· Excellent communication skills (via phone and in-person)
· Strong organizational skills with the ability to monitor the entire dining and bar area
· Good physical condition to walk and stand during an entire shift
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Fine dining restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Since reopening in June 2020, we have invested nearly $500,000 in technology, infrastructure and protocols to ensure the safety of our staff and guests. We consider our guests, staff, and their families to be an extension of our family.
Education:
- High school or equivalent (Preferred)
Work Location: One location
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