Job description

We are hiring for Front Desk Agents at the Fairfield Inn & Suites in Somerset, MA. This position is responsible for delivering hospitality to our guests in accordance with Marriott and High Road Hospitality standards. Primary tasks include taking guest reservations, checking-in, and checking-out guests after their stay, and providing local recommendations for restaurants and things to do in the area.

Ideal candidates possess the following skillset:

• At least one year working in a customer service role
• The ability to stand for the entire duration of a shift
• Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as Office 365 and the Microsoft Office suite
• Marriott experience preferred
• Flexibility with scheduling availability, weekends required

This position is an in-person role and is not able to be a remote position.

The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.

Job Type: Part-time

Benefits:

• 401(k)
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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