Hotel Front Desk Receptionist
Job description
$16 hourly
Responsibilities:- Mitigate customer complaints as needed
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- High school diploma, GED, or equivalent
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Working knowledge of Microsoft Office and reservation management systems
- Comfortable taking telephone calls and mitigating stressful situations
If you are looking for a Family and not just a job then we are the place for you.
We offer bonuses, a variety of benefits, and much more!!
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