Hotel General Manager

Full Time
Boston, MA
Posted
Job description

General Manager - The Freepoint Hotel


As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

Responsibilities:
  • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
  • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
  • Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
  • Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
  • Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
Qualifications:
  • Exhibit excellent organizational, communication, and problem-solving abilities
  • You must have 5 or more years of experience working in the hospitality field
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study
  • Previous experience as a hotel manager, assistant manager, or hotel department manager required
About Company


HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country. HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

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