Job description
Oak View Group:
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview:
The Housekeeping Manager directs, manages and supervises the custodial and housekeeping activities and operations for the facility. This position requires daily housekeeping and evening/weekend housekeeping duties About the Venue:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the
way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
The Housekeeping Manager provides direct supervision to the housekeeping staff, including full time venue housekeepers, part time staff and temporary workers.
The Housekeeping Manager directs, manages and supervises the custodial and housekeeping activities and operations for the facility. This position requires daily housekeeping and evening/weekend housekeeping duties
Cross Insurance Arena (formerly
Cumberland County Civic Center) is a multi-purpose arena located in Portland, Maine, built in 1977.
Responsibilities:
- Responsible for the janitorial operations of Chartway Arena, and S.B Ballard Stadium during football games and special events . This includes day to day cleaning, event cleaning, and post event cleaning, and maintaining tenant spaces
- Oversee staff who follow the cleaning plan that was prepared by this position. This can range from two staff members to 30+ staff members
- Assist staff with housekeeping assignments, as needed
- Partake in building walkthroughs to survey the venue’s cleanliness
- Responsible for the ordering and inventorying of supplies and equipment for the housekeeping department
- Load and unload supplies and equipment
- Work with service vendors to negotiate pricing of all janitorial and cleaning supplies.
- Responsible for safe and correct use, including training, of various equipment including a variety of mops, brooms, scrapers, buffers / burnishers, walk behind scrubbers, blowers, vacuums
- Responsible for effective and safe use of various chemicals to be used as trained / directed in accordance with company, state, federal, OSHA standards
- Hire, train, motivate staff
- Work for more than 8 hours at a time during some shifts, including late nights and early mornings
- Set schedules for staff. Work with Assistant Director of Operations to ensure events are staffed according to budget
- Conduct payroll for housekeeping department
- Perform corrective disciplinary action and positive reinforcement as needed with assigned staff
- Ensure all spaces are clean and sanitized before shows and events enter the facility
- Ensure the outside of the facility is swept and trash is pulled
- Report and damages or incidents to the Assistant Director of Operations as they arise.
- Ability to work well under pressure and tight timelines
- Adaptability to work independently or in a team environment
- On football game days, oversee and supervise the cleaning of S.B. Ballard Stadium. This includes restrooms, concourse trash, premium areas, entry points, locker rooms. Ensure the stadium is clean and ready for game days prior to each game
- Provide excellent customer service to internal and external clients
- Ability to work a flexible event-driven schedule including days, evenings, overnights, weekends, holidays, and shifts of more than 8 hours.
- Knowledge and experience on knowing how and being able to operate floor scrubbers, carpet extractors and other large cleanings machines.
- Ability to create and follow multi-step directions
- Ability to lead, motivate, and work as a team.
- Excellent customer service skills as well as proven leadership and organizational skills.
- Ability to function in a multi-tasking environment.
- Ability to work in both indoor and outdoor environments
- Strong written and oral communication is vital.
- Self-motivated and driven individual with excellent interpersonal and communications skills and the ability to function and make management decision in a fast pace high pressure environment
- Must be available to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed. Typical work weeks include 40 hours of work. Some work weeks will exceed 40 hours of work.
- Proficient in use of Microsoft Office programs.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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