Job description
The Housekeeping Associate is responsible for carrying out operations for the marina. The Housekeeping Associate’s primary responsibility is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. The Housekeeping Associate projects a professional company image through all types of interaction. As this is a fast pace environment, must be able to work under pressure.
DUTIES AND RESPONSIBILITIES:
1. Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
2. Ensuring all boats and/or cabins are cared for and inspected according to standards
3. Clean restrooms, docks, walkways, sidewalks, equipment and other areas as requested
4. Performs opening and closing job duties
5. Collect and dispose of trash, cleaning as quickly and effectively as possible
6. Notify superiors on any damages, deficits and disturbances
7. Check stocking levels of all consumables and replace when appropriate
8. Deal with reasonable complaints/requests with professionalism and patience
9. Maintains awareness of safety issues and reports them immediately to supervisor
10. Other duties as assigned by management
QUALIFICATIONS:
1. Excellent customer service skills– known as someone who goes above and beyond
2. Must have a positive attitude
3. Must have highly effective communication skills and time management skills
4. Must be able to maintain a calm, positive attitude during periods of high activity
5. Ability to manage multiple project simultaneously
6. Excellent attention to detail.
7. Must be able to pass a background check
8. Basic water safety skills
9. Must be able to work in extreme weather conditions
10. Ability to work under pressure.
11. Must be able to work flexible hours on the needs of the property
12. General accounting knowledge and basic understanding of financial statements
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