The Housing Case Manager offers high-quality case management interventions to clients enrolled in the Encompass Links2Health Program such as review of housing status, housing needs, social determinants of health impacting housing sustainability, and goal-setting. In addition, the Housing Coordinator partners with clients to offer coordination with landlords and other community providers. The following Evidence-Based Interventions are used: Motivational Interviewing and; Strengths-Based Model. The Housing Case Manager, along with the Case Management team will collaborate to achieve care plan goals. The Housing Case Manager is expected to demonstrate exceptional flexibility, willingness to learn, ability to work effectively on a team, empathic and strengths-based skills, and time management skills.

Responsibilities:

• Facilitate and review assessment documents and identify appropriate housing options
• Facilitates goal-setting and follow-through using Motivational Interviewing to partner with patients on improving follow-through with health and wellbeing goals
• Effectively manage crisis by using Motivational Interviewing and De-escalation skills, both in support of clients and other team members
• Effectively communicate care plans with team members at Encompass & other providers in the community
• Offer exceptional care coordination skills that include warm hand-offs and closed-loop referrals
• Effectively track progress using efficient and accurate documentation
• Understanding of transdisciplinary teams and roles using an integrated approach to care

Qualifications:

• 2+ years of experience with any of the following:
  • working with individuals experiencing homelessness;
  • providing housing navigation;
  • case management services;
  • experience supporting individuals with co-occurring disorders
• Strong computer skills, including able to easily navigate around health care systems
• Must have valid CA driver’s license and clean driving record
• Must be fully vaccinated for COVID19
• Preferred: Bilingual/bicultural

Wages & Benefits:

About Us:
At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.

If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.