Job description
JOB RESPONSIBILITIES:
- Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F, ACR Health?s policies and procedures and other applicable regulations. Protect agency data in accordance with confidentiality procedures and protocols. Observe and abide by the HIV Confidentiality Law.
- Complete and regularly update Housing Risk Assessment.
- Initiate and complete the process to secure decent, affordable permanent housing.
- Assist with completing paperwork associated with securing recertification for housing related benefits, income maintenance, and essential housing needs.
- Assist clients to secure services that maximize their tenure in housing; increase their ability to maintain their household and finances, independently perform activities of daily living, uphold the terms of their lease; prevent lease violations; intervene and mitigate crisis situations; maximize tenant safety and security; and prevent avoidable evictions
- Communicate, engage, advocate on behalf of tenants and mediate conflicts with landlords.
- Maintain an ongoing awareness of clients? medical/social conditions through monthly home visits, regular communication with the client and engaged service providers, and through quarterly reassessments.
- Develop individual service plans in conjunction with the client, Care Manager, when one is assigned, and other related service providers.
- Conduct multidisciplinary case conferences and coordinate services and referrals with services and clinical providers that facilitate a client?s engagement and retention in care.
- Maintain complete and accurate statistical information; prepare all required monthly and program reports as assigned; ensure thorough, up to date and complete client records.
- Complete/submit all required documentation within designated time frames.
- Participate in agency case conferences as scheduled.
- Re-evaluate care plan/conduct case conferences on a regular basis to ensure continuity of services.
- Provide crisis intervention when appropriate.
- Maintain working knowledge of Medicaid Redesign Team program regulations, policies, and procedures.
- Attend all required and recommended staff trainings and in-services.
- Perform other duties as assigned by Housing Coordinator, the Assistant Director of Support Services, Director of Support Services, Deputy Executive Director and/or Executive Director
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