Impactful. Disciplined. Measurable. That’s why savvy marketers turn to IWCO Direct – to inspire performance across all marketing channels. From all-inclusive creative, digital and paper-based direct mail services to leading technology platforms, advanced postal optimization strategies and industry know-how, IWCO Direct won’t just help you along the way; we’ll Power your Marketing™.

IWCO Direct also plays an active role in our communities and works closely with industry partners, the U.S. Postal Service, and our Congressional representatives to build awareness of the mailing industry and its importance to the national economy.

If you’re thinking of a new career at IWCO Direct, our pace is fast, but safety, quality and an enriching work environment are top priorities. We offer a competitive compensation and benefits package and on-site wellness programs – not to mention the opportunity to work with some of the most talented people around.

Job Summary:

The Human Resources Coordinator provides support to the Human Resources team.

Primary Duties/Responsibilities:

• Prepare for and conduct orientation for new hires and contractors
• Assist and maintain new hire orientation slide deck and applicable training videos
• Review eligibility of internal applicants and rehires
• Complete hiring process for all new hires in the HRMS system
• Complete data entry for employee reviews, transfers, promotions, and terminations
• Assist with employee questions such as; job applications, benefits and payroll, life events, and new hire enrollment
• Follow up with new hires with no elections made and other questions from our benefits department
• Create and mail employee communications, including employee wage notices and termination letters

• Assist in the creation and maintenance of employee files

• Completes and distributes weekly reports
• Assist with the badging & security system
• Assist with company events such as community giving and company-wide meetings
• Act as a backup to the Guest Experience Specialist and Executive Assistants as business need requires
• Coordinate with all HR teams including; Talent Acquisition, Safety, Benefits, and Payroll
• Assist with various HR projects and reports
• Support EHS team with data entry, reporting, and other duties or projects
• Other projects and duties as assigned

Required Skills/Abilities/Competencies:

• Proficient with Microsoft Office Suite or related software (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills with customer service approach

• Strong attention to detail/accuracy is critical
• Ability to establish priorities, meet deadlines, and follow through with limited direction

• Excellent time management skills with proven ability to meet deadlines while adapting to changing priorities
• Highly dependable and organized
• Ability to maintain confidentiality
• Ability to work a flexible schedule as needed to accommodate a 24/7 work environment
• Experience presenting in front of a group preferred
• Bi-lingual Vietnamese or Hmong-English skills preferred

Education and Experience:

• Associate’s and/or Bachelor’s degree preferably in Human Resources
• 2-3 years’ experience in a relevant field
• Previous administrative or customer service experience preferred
• UKG experience preferred

Physical Requirements:

• Ability to work 8 hours
• Prolonged periods of sitting at a desk and working on a computer
• Pre-employment background check and drug test required

IWCO Direct is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. Hiring Bonus: terms and conditions may apply; bonus is offered for a limited time only; please contact our HR team to learn more.

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