Founded in 2001, YRCI is a leading professional services firm providing Human Capital, Acquisition Support and Financial Management Services to Government and Commercial customers nationwide. At YRCI, collaborative people and innovative thinking are the driving force behind our growing success. We provide our employees a professional environment in which to find challenging, rewarding work and learning opportunities to allow them to flourish.

Job Title

HRIS Specialist

Location

Rockville, MD US (Primary)

Job Type

Full-time

Position Benefits

As an employee of YRCI working full-time, you are eligible for an attractive benefits package. YRCI’s benefit package includes medical, dental, vision, life, short term and long term disability insurance, and a number of supplemental plans. Eligibility begins on YOUR VERY FIRST DAY OF EMPLOYMENT. Our benefits also include a company-sponsored 401(k) plan and flexible spending accounts, to allow you to pay for out of pocket health and dependent care, and save for retirement with pre-tax income. YRCI also has a tuition and professional development reimbursement program. All full-time employees receive 10 paid holidays and a generous paid time off package which begins accruing on your first day of work.

Exemption Type

Exempt

Education

High School Diploma

Job Description

YRCI does not enforce a vaccination requirement for our employees. For client-site positions, Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

• Triage customers to correct resources; deliver an optimal customer experience by determining and understanding exactly what customers need and why they need it.
• Participate in monthly and annual Human Resources (HR) System Access assessments to identify discrepancies and develop Standard Operating Procedures (SOP).
• Answer help desk tickets through Workforce information Tracking System (WiTS), and email inquiries concerning password resets, enter new users into systems, modify user profiles, delete user access, verify user login information, create new accounts and modify applicant authorities.
• Respond to Tier 2 inquiries associated with providing software or business process support.
• Enter ticket information into the WiTS workflow database and track through completion.
  • All user access request forms will be tracked.
  • Users will be entered into systems with appropriate access levels and take part in annual user access security reviews.
  • System demonstrations will be provided to small groups of users as part of systems training.

Job Requirements

• Experience providing help desk support and software presentations, work in a customer service environment (e.g. bank teller, receptionist, call center, and help desk)
• Read, write and converse in English.
• Experience with Microsoft (MS) Outlook, Word, Excel and PowerPoint.
• Three (3) years of Federal HR experience, at least 2 of which must be specialized experience in the area in which work is to be performed.
• A college degree may be substituted for 1 year of non-specialized experience.
• Require proven administrative skills and experience with HR automated systems.

We employ people who are driven by excellence, committed to integrity, and inspired by opportunities to achieve positive results.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. YRCI is an E-Verify employer. As a contractor and subcontractor, YRCI shall abide by the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. No sponsorship is available for this position.