As an essential member of the human resources team, you will serve as the first point of contact for all guests to the ISU Foundation assisting customers in an accurate, prompt, and friendly manner. You will also provide administrative support to the human resources/talent management team. The set schedule for this part-time position, offering full benefits, is Monday-Friday, 12:30pm – 5:00 pm. This part-time role is a job that is shared between two individuals. This position will provide backup coverage as needed, requiring some additional hours worked to ensure coverage.

Core Responsibilities include but are not limited to:

• Serve as ISU Foundation Receptionist – greet and assist all visitors, answer telephone calls promptly and courteously, and screen/direct incoming calls.
• Monitor and disseminate or respond to the ISU Foundation’s general email inbox.
• Sort, deliver, scan, and distribute incoming mail and packages.
• Provide point of contact for staff and vendors related to facility issues.
• Assist with organizing and preparing interview schedules.
• Assist with ordering, stocking, and inventory of office supplies and kitchen supplies, as needed.
• Provide backup, as needed, in this shared position, to cover staffing of reception and other duties.

Qualifications

Education & Work Experience

• High school diploma or GED; associates or bachelor’s degree preferred.
• Six years administrative/project experience or combination of relevant education and/or demonstrated administrative/project experience totaling six years.

Desired Skills & Experience

• Strong customer service skills and ability to communicate effectively with staff, students, and the public.
• Experience with Microsoft Office suite.
• Ability to learn in-house computer systems.
• Must possess organizational skills, ability to make decisions, and attention to detail.
• Must adhere to strict confidentiality standards.
• Must be adaptable, flexible, and self-directed.
• Creativity, patience, a sense of humor and a belief in our organizational mission of: Aligning donor passion and generosity to advance Iowa State University’s land grant ideals.

Travel: No travel required

FLSA Status: Non-exempt

Location: Ames, IA

Hourly Rate: starting at $18.46 per hour

To APPLY please include the following items:

• Resume
• Cover letter with salary requirements
• Three professional references’ names and contact information