Iconic history and a thoroughly modern sense of enjoyment come together at the Hilton Richmond Downtown, where genuine service and relaxed grandeur create the ultimate travel experience. A Richmond destination since 1885, the present Hilton Richmond Downtown is as storied as its past. With thoughtful amenities, exclusive partnerships, and a unique approach to service, every stay is a new chapter in the hotels' history.

Join our team as Human Resources Generalist and become one of the authors of our story. As part of the Hilton family, you will be responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, etc.), along with maintaining employee data, administering benefits and payroll, and taking steps to retain our talent.

Please note the following is not an exhaustive list of everything that needs to be done! Our Human Resources team is always looking for new ways to make improvements for our team members & the hotel.

The key responsibilities for this position are:

• Actively support an orderly and efficient HR department that provides friendly, courteous, service-oriented, and timely support to team members, managers, and candidates.
• Partner with hotel managers to process payroll on a bi-weekly basis, ensuring accurate and timely payroll updates including new hires, terminations, rate changes, deductions, etc.
• Ensure all necessary documentation for payroll is submitted in a timely manner, and effectively audit/approve payroll preview for hotel.
• Act as liaison between hotel manager and corporate payroll administrator.
• Assist hotel managers in managing the recruitment process for non-exempt employees.
• Partner with hotel managers to manage/improve onboarding & offboarding processes.
• Support hotel employees & leaders in resolving issues; informing and escalating to HR Director when necessary.
• Assist with corrective action meetings, investigations, and terminations.
• Timely scanning & uploading of required documents to employee files in a timely manner; ensuring files are complete & properly maintained.
• Provide monthly reminders to employees regarding upcoming eligibility and due dates for benefits enrollment. Assist with enrollments/declinations as needed.
• Be visible in the hotel engaging with employees & strengthening relationships.
• Create and distribute monthly training calendar, monthly celebration announcements, and other employee notices.
• Maintain hotels employee bulletin boards with current HR information related to open positions, employee recognition, legal notices, training, and health & safety.
• Act as a Blue Energy Committee chair, supporting the creation & implementation of initiatives to impact employee engagement & recognition.
• Act as the Safety Committee co-chair, supporting the use of, and adherence to, all hotel safety guidelines.
• Attend various weekly/monthly hotel meetings as needed.
• Participate with internal audits and prepare periodic reports of various HR metrics.
• Assist with presenting new hire orientation and other Hilton brand training, and with compliance tracking for training.
• Assist with the annual open enrollment process and communication of changes in plans.
• Assist with annual employee engagement surveys, communication of results & developing action plans.
• Perform other duties as directed, developed, or assigned.

MINIMUM REQUIREMENTS:

• Dependable, detail-oriented, and able to work independently.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• High energy and strong enthusiasm for service to others.
• Ability to multi-task and remain steady in a fast paced, high demand environment.
• Ability to deliver effective results, adapt to changing priorities and meet strict deadlines.
• Effective communicator, in both written & verbal forms.
• Ability to sit at desk and work on a computer for prolonged periods.
• Participation in MOD program required.

• 1-2 years related human resources experience required, preferably within a hotel/resort environment.
• Prior experience processing payroll required.
• Proficient with payroll software; ADP Workforce Now experience a plus.
• Prior recruiting experience preferred.
• Working understanding of basic human resource principles, practices, and procedures required.
• Proficiency with HRIS systems and MS Word, MS Excel, MS Power Point and MS Outlook required.
• Bi-lingual desirable.

• Virginia Green Certified hotel since 2009; green hotel of the year 2021.
• Composting with National Organic Processing Enterprises since 2010.
• Tesla and universal charging stations & bike racks on-site.
• Quarterly blood drives sponsored at hotel.
• Make-A-Wish host hotel.
• Donates shoes & clothing to Sole4Souls.
• Donates items to Habitat for Humanity, Doorways, SPCA & others so they can be repurposed vs trash.
• Bi-annual participation w/“Tourism Picks-Up” events – local trash clean-up supporting “Keep Virginia Beautiful”.
• Host to J1 students from various countries throughout the world.

Competitive Benefits Package includes: 401(k), 401(k) matching, Medical, Dental & Vision Insurance, Company Paid Life & ADD Insurance, Voluntary Life & ADD Insurance, Ancillary Options, Pet Insurance, Direct Deposit, Flexible Spending Accounts and Health Savings Account. You will also enjoy benefits like hotel & other discounts, paid time off, tuition reimbursement, employee assistance program, etc.

EOE/M/F/V/D