Job description

Human Resources Specialist, Training & Development

Interested candidates must apply to the Human Resources Specialist posting by visiting careers.paturnpike.comby February 10, 2022.

Posting Start Date: January 30, 2023

Posting End Date: February 10, 2023

Position Number: 80001232

Union: Non-Union

FLSA Status: Salaried Exempt

Department: Human Resources

Salary Grade: E-14

Salary Range: $59,488.00 - $89,232.00

Employment Type: Full Time

Building Location: Central Office Building

Building Street: 700 S. Eisenhower Boulevard

Building City: Middletown

Building State: Pennsylvania (US-PA)

Building Zip Code: 17057

Work Schedule: Flexible Work Options

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:

• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days

*Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

Job Purpose and Summary

The PTC is looking for a talented training and development professional to join our Training and Development team in Human Resources! The ideal candidate for this role will be an innovative self-starter who has a drive for initiative. You will contribute to the creation of a learning journey that enables and empowers our leaders at the PTC to develop high performing teams and support their team members in their professional development.

You will play a key role in the facilitation and implementation of our leadership development programs for managers at each level of their journey (new hire to senior level), new employee orientation and soft skills training. Additionally, the candidate should have experience facilitating in-person and virtual content with a good understanding of adult learning theory. Extensive instructional design experience is not required, but comfort with updating and continuously improving learning materials is preferred.

Work at this level is distinguished from lower-level HR positions by the ability to work independently and use professional judgement on moderately complex training programs/projects which require coordination throughout the organization. Work is primarily performed with independence and reviewed by a supervisor, or designee, to ensure attainment of program goals, completion of projects and adequate performance. Functions as a lead worker over lower-level staff.

Essential Functions & Responsibilities

Leads and provides guidance to lower-level staff including monitoring performance, delegating work assignments, and reviewing work product.

Designs and develops advanced technical, soft skill, professional and job-skill development courses in support of PTC objectives, including creating and producing all handouts, visual aids, and other support materials.

Designs and conducts training needs assessment to assist with course development and the PTC's training plan. Participates as a team member to annually review and revise the strategic training plan.

Designs valid test instruments that meet the staffing skills needed by various departments and periodically reviews the instruments to ensure compatibility with the PTC's needs.

Acts as a resource and consultant to all department managers and supervisory personnel to facilitate staff development, conduct surveys, assess training needs, and to address complex personnel training issues.

Trains and prepares to other trainers to assist as part of new training rollouts and to provide ongoing support for training within the departments. Serves as a resource to departments on questions or changes that need to be implemented in the training program.

Participates in and may draft Requests for Proposal (RFP) and Requests for Quotation (RFQ) process. Drafts and/or distribute employee communications regarding changes.

Runs deficiency qualification reports and provides as necessary for employees.

Transforms needs analysis data into learning objectives and course outlines, content structure, practice exercises, assessments, and documentation to support the development of curriculum.

Maintains, monitors and updates HRIS system and other automated systems. Maintains records and prepares various reports including ad-hoc reports.

Researches and analyzes data and/or departmental requests. Drafts recommendations and narrative reports. Collaborates and participates on project/program teams and meetings.

Maintains HR intranet/extranet pages and PTC training programs ensure information remains current.

Uses situational awareness to anticipate and prevent accidents.

Performs related duties as assigned.

Qualifications

Bachelor’s degree in human resources or related field. Equivalent combination of education and/or experience may be accepted.

One (1) year as a Human Resources Analyst with the PTC - OR - Four (4) years of experience in human resources or training. Equivalent combination of education and/or experience may be accepted.

Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.

Competencies

Active Listening

Attention to Detail

Business Writing

Communication Proficiency

Facilitation Skills

Human Resources

Instructional Design

Presentation Skills

Reliability

Teamwork Orientation

Physical Demands and Work Environment

Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to highway traffic. May occasionally work outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Job Type: Full-time

Pay: $59,488.00 - $89,232.00 per year

Schedule:

• 8 hour shift

Work Location: One location

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