Job description
Human Services Assistant I represents the entry level in the Human Services Assistants occupational group. Employees follow established guidelines, policies, and procedures while performing routine administrative tasks supporting and assisting agency clients while receiving close supervision from professional or administrative staff.
Job duties include but are not limited to: answering telephones and taking messages, assist clients with applications, prepares and mails correspondence, document files, data entry, filing, records management, assist service workers and other general office duties.
Job duties include but are not limited to: answering telephones and taking messages, assist clients with applications, prepares and mails correspondence, document files, data entry, filing, records management, assist service workers and other general office duties.
Minimum Qualifications
Working knowledge of: administrative and clerical procedures and systems such as word processing, managing files and records, office forms and application, and other office procedures and terminology; and mathematics sufficient to add, subtract, multiply, divide, compute rate, ratio and percent; some knowledge of basic human service needs and state computer programs. Skills in: operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, and graphics and file maintenance programs. Demonstrated ability to: work with clients, co-workers, professionals, and the public; read and comprehend simple documents: write simple correspondence; present information in one-on-one and small group situations; follow written and oral instructions; perform basic mathematics; work with clients, professionals, co-workers and the public; plan, organize, and prioritize daily tasks; use correct spelling and basic grammar; collect data, gather information and generate statistical reports and charts; and display common courtesy and be a team player
Preferred Qualifications
High school diploma with work experience in customer service or general clerical work involving contact with the public OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Previous DSS work experience or knowledge of DSS systems.
Previous DSS work experience or knowledge of DSS systems.
Special Requirements
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in a community emergency shelter in the event of a natural disaster or emergency.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in a community emergency shelter in the event of a natural disaster or emergency.
Special Instructions to Applicants
Applications for this position must be submitted electronically through this website. Mailed, emailed faxed or hand delivered applications and resumes will NOT be accepted.
This website will provide a confirmation of receipt when the application is submitted for consideration.
Consideration for an interview is based solely on the information within the application. Face to Face interviews only will be conducted – NO TELEPHONE INTERVIEWS.
Please refer to your RMS account for the status of your application and this position.
Applications must include complete relevant work history.
This website will provide a confirmation of receipt when the application is submitted for consideration.
Consideration for an interview is based solely on the information within the application. Face to Face interviews only will be conducted – NO TELEPHONE INTERVIEWS.
Please refer to your RMS account for the status of your application and this position.
Applications must include complete relevant work history.
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