The IDCS Quality Control Technician will validate and review all integrated data center cabinets, confirming that they meet all customer integration standards and requirements under the direction of the Lead Quality Control Technician. The Technician will document and fix errors or escalate build issues to the Lead Quality Control Technician. This position is required to report to the SHI 400 Ridge Road, Piscataway NJ office as determined by SHI management. On the job training provided.

Founded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending

Include but not limited to:

• Perform build specific quality checks throughout build process following the Internal Quality Control Checklist over the course of multiple quality checks
• Review customer Integration Documentation and decipher configuration specifics, such as rack elevation, port/slot layout and connectivity, confirming the devices and physical rack layout meet customer expectations
• Capture images and thoroughly document racks for internal review at multiple times during the build by following the IDCS process and a project specific photo template, ensuring all relevant information is visible in each photo and packet is complete and approved by management before rack ships to customer
• Review hardware inventory logs captured from all racked devices to confirm that all custom configuration specifics, such as BIOS checks, MAC captures, DHCP configuration, and array controller configuration settings meet customer expectations.
• Confirm that every label on every cable matches the customer labeling configuration specifics, including font, spacing, and naming conventions
• Confirm all cable routing is neat and follows customer standards and/or industry standards
• Document and fix any discrepancies, and/or relay them to the build team for remediation.
• Perform power redundancy failover test
• Confirm that all data captured for purposes of asset inventory records, plus all required logical data is in the template and format that the customer requests

• Knowledge of structured cabling and/or data center technician experience
• Understanding of how to review technical documentation, with the ability to transfer logical information to a physical build
• Minimum 2-years’ Experience reviewing Quality Control processes or a related discipline
• Proficient in MS Office products, Word, Excel, SharePoint and basic photo editing tools

• Ability to proofread, recognize and correct mistakes and communicate mistakes to the QC and Build teams
• Ability to operate a camera or smart phone for photo documentation
• Ability to crop and resize photos using basic photo editing tools or similar application
• Detail oriented - Ability to work with meticulous attention to detail
• Ability to address project issue and remain professional
• Ability to communicate and relay build details and progression with teammates
• Ability to work under pressure and meet build ship dates
• Ability to multi-task and balance priorities
• Ability to decipher integration documentation technical detail, including rack elevations, network, and power cabling layouts.
• Ability to comprehend Quality Control processes, including build check lists, as defined by the internal team
• Ability to interact with several teams, including data center build technicians, solution consultants and systems engineering
• Organizational skills

• Cursory knowledge of SharePoint
• IDCS Build Team or similar Datacenter experience
• Cursory Knowledge of MS Teams

• Extended hours are required to complete some special projects

• FLSA Status: Non-Exempt