All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

The role you’ll contribute:

This position reports to the regional CIO and the facility CFO and is accountable for the day-to-day IS service delivery and support for the hospital campus and associated entities. This position will have management oversight of all local IS staff responsible for desktop, server administration, network infrastructure, and voice technologies and ensures these services are aligned to meet local and enterprise-wide strategies. This position will also work closely with various corporate technology teams that provide leveraged services such as help desk, biomedical device integration, patient experience systems and patient and financially-oriented systems. This position will work closely with various decision makers and will provide input and recommendations for the effective deployment and support of technology solutions.

The value you’ll bring to the team:

• Manages all assigned personnel activities (i.e. hiring, terminations, training, coaching, appraisals, rewards, motivation, counseling, etc.) in accordance with organizational policies and procedures
• Directs staff to complete assigned projects within scheduled targets. Work with IS staff to insure tasks are assigned and completed as required
• Maintain organizational IT Service Management thresholds and address areas that fall out of compliance
• Maintain facility inventory list for all software and end-user devices; as well as, the management of media and device disposal following AHS Corporate Data Security policies and standards
• Collaborate with the Regional CIO and facility CFO to prepare and develop annual IT budgets. Maintains necessary controls to stay in compliance with IT budgets
• Develops and maintains positive relationships with leadership teams within the facility and IT organization
• Participate in leadership development programs
• Plans and coordinates the purchase and implementation of hardware and software according to corporate standards and procedures
• Active participation in standing AIT technology planning and leadership meetings as required

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• IT service management
• Microsoft Systems
• Working knowledge of Local and Wide area networks using Cisco platforms.
• Strong familiarity using Microsoft Office Products (Word, Excel, Powerpoint, etc)

KNOWLEDGE AND SKILLS PREFERRED:

• Familiarity with healthcare EMR systems

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree in Business, Computer Science, Information Systems or related field
• 2-5 years’ direct leadership experience of a technology-related team
• Demonstrated experience managing cross-organizational initiatives
• Equivalent background or skills gained through work experience will be considered.

EDUCATION AND EXPERIENCE PREFERRED:

• Experience with healthcare information systems
• Experience in a multi-site health system
• Master’s degree (emphasis in IS, Healthcare or Business)

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• ITIL (Practitioner level or higher)
• ITIL (Foundation Level)