Information Technology Support Technician

Full Time
Lebanon, PA 17046
Posted
Job description

With 38 locations throughout Pennsylvania, New Jersey and Delaware and a team over 400 strong, APR Supply Co. is a premier full-service distributor of plumbing, HVAC and hydronic supplies.

APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible applicants are expected to adhere to those values, and work alongside a team whose mission is to Create Enthusiastic Customers. With a vision and plan for future growth, we seek a talented, enthusiastic, and experienced person of integrity to grow with us in the capacity of Information Technology Support. A

PR Supply Co. needs someone who is a quick learner, self-motivated, has great organizational skills and a passion for details. Patience in assisting others is a must, as are outstanding communication skills.

Primary duties for supporting our distribution warehouse and branch locations include:

  • Troubleshooting Microsoft Windows and various software packages
  • Configuring and Troubleshooting IP connected laser and label printers
  • Basic network support including running CAT5 cables, terminating ends. Must be able to work at ceiling heights up to 25’, lift up to 75 lbs., crawl and use ladders, and tools as work projects require
  • Basic support for our ERP software
  • Most support is HQ based with remote support to our branches, however limited travel requirements are expected to our 38 branch locations. Additionally, limited overnight travel can be expected for new branch setup
  • Creating IT step-by-step documentation and knowledge base articles

Required for Success:

  • Associate degree in IT or a minimum 2 years’ experience supporting a Microsoft Windows network
  • Understanding of Windows 10 setup and configuration
  • Printer installation and configuration
  • Understanding of an IP network.
  • Familiarity with MS – Office products
  • Running Network wires in a warehouse environment

Why You'll Love Us:

This is a full-time position which includes a competitive wage and our full benefits package. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.

Want more info? Visit www.aprsupply.com.

Job Type: Full-time

Pay: $19.00 - $26.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Ability to commute/relocate:

  • Lebanon, PA 17046: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: One location

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