Job description
Are you looking for the uncapped commission and better-earning potential? Whether you are career-driven or financially motivated, Clearwave Fiber Communications Inside Sales Team can take your career to the next level! Clearwave Fiber is a growth-oriented local telecommunications provider currently serving the southeastern and midwestern US.
In this position, sales agents develop a foundational knowledge of Clearwave Fiber’s products and services while learning to maximize sales through an engaging customer-focused sales process.
THIS IS A REMOTE POSITION, HOWEVER THE SUCCESSFUL CANDIDATE WILL BE LOCATED IN ALABAMA, ARIZONA, ARKANSAS, FLORIDA, GEORGIA, ILLINOIS, INDIANA, KANSAS, KENTUCKY, LOUISIANA, MARYLAND, MISSOURI, NORTH CAROLINA, OHIO, SOUTH CAROLINA, TENNESSEE, TEXAS OR VIRGINIA.
Duties & Responsibilities
- Follow the consultative sales process to uncover customer needs, present solutions, and respond to hesitations to close sales.
- Commit to achieving or exceeding sales targets while interacting with customers via telephone, e-mail, or chat, and other communication channels to assist with various customer inquiries and selling Clearwave fiber products.
- Exercises sound judgment within the scope of empowerment and act in the best the interest of both the customer and company while committed to providing the best customer experience possible.
- Builds relationships with customers, peers, and leaders and supporting the team in embracing company initiatives and direction provided.
- Participates in regular training sessions to stay up to date on current and new products, selling techniques, and the ability to articulate local and competitive advantage.
- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
- Achieves overall performance goals of the organization.
- Performs other duties as required.
Minimum Qualifications
- High School or Equivalent
- 0-5 years of sales experience, preferably including experience in a Call Center, Customer Service, or Telecommunications
- Ability to read, write, and interpret written material.
- Excellent interpersonal, verbal, and written communications skills
- Ability to communicate orally and in written form
- Ability to use general office equipment, including a computer.
- The ability to sit at a workstation for a long duration using a computer and headset in a call center environment
Additional Qualifications
- Self-motivated and the ability to work independently with little or no supervision
About us
Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor.
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