Job description

Samuel, Son & Co. is growing! If you are looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivated attitude to Samuel, Son & Co. Due to our continued success, we are seeking an Inside Sales Representative to join our team in Ham Lake, MN. This is an on-site opportunity located at 15255 Central Ave NE, Ham Lake, MN 55304, United States.

WHAT WE OFFER:

• Competitive pay rate
• Vacation time
• Paid holidays
• Medical, Dental, and Vision benefits after 30 days
• 401K Plan with a company match of 5%
• Opportunity for stability and career growth

MAJOR RESPONSIBILITIES:

• Establish and maintain a good work relationship with all regular and/or potential customers, allowing for the sharing of information and ideas, ultimately benefitting both Samuel, Son & Co., Ltd. and the customer.
• Write up all orders promptly as received, ensuring the accuracy of unloading instructions, processing tolerances, shipping destinations, etc.
• Communicate honestly with customers concerning delivery dates, machine capabilities, etc.
• Avoid having any aged inventory. If there aged inventory, work diligently to eliminate this problem
• Be part of a Sales Development Team that attempts to form partnerships with our major sales accounts.
• Continue to develop product knowledge, customer knowledge, sales skills and other pertinent information to help the Inside Sales job.
• Actively seek new business from current customers and potential new customers through pro-active phone calls, faxes, and e-mails.
• Receive and respond to requests for quotation, actively utilizing any available resource or information to secure the business as a purchase order.
• Be persistent, motivated, and innovative. Recognize personal strengths and weaknesses and develop those areas that need work

*QUALITY SYSTEM REQUIREMENTS (AUTHORITY & RESPONSIBILITY):*

• Initiate action to prevent the occurrence of any non-conformities relating to product, processes, and quality system.
• Identify and record any problems relating to the product, processes, and quality system.
• Initiate, recommend, or provide solutions through designated channels.
• Verify the implementation of solutions.
• Control further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
• Represent the needs of the customer in internal functions in addressing ISO 9001 requirements.

TOOLS & EQUIPMENT USED ON THE JOB (Computer, Programs, Hand Tools, Crane):Desk top computer, computer software (Word, Excel, Power Point, AS400 Sales, D365), phone, calculator, trade journals, company documentation as required. APPLICABLE METHODS USED (Procedures, Manuals, associated references):ISO 9001:2105 Policies & Procedures.

QUALIFICATIONS (Education, experience, certifications, licenses or special skills):University or College education with a major in Business Administration or marketing preferred (or equivalent combination of education and experience), minimum 2 years sales experience or completion of the Inside Sales Trainee program, interaction and experience with customers, transportation to and from work and knowledge of operations in the metal industry.

SAMSA

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location

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