Insurance Accounts Receivable Collector (Remote)

Full Time
Remote
Posted
Job description

AMSURG, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We are the nationally recognized leader in the strategic and operations management of ASCs that deliver high quality, high value, same-day surgical services with a superior patient experience. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 34 states.

POSITION SUMMARY:

Position is responsible for collecting patient and payer balances. The duties include but are not limited to the follow-up of accounts, verifying and updating information and assisting in completing special projects during month-end and year-end financial reporting process.

ESSENTIAL RESPONSIBILITIES:

  • Follow-up on open balances listed on monthly AR and Payer Follow-up reports.
  • Review and update patient demographics and payer information as necessary for completion of claims payment.
  • Responsible for transferring balances and printing claims.
  • Generate correspondence to payers such as appeals and payments.
  • Promptly identify any errors or other issues in claims processing
  • Effectively following up on any unpaid balances
  • Expeditiously bringing any remaining balance to resolution.
  • Meet quality assurance and productivity standards by identifying and reconciling insurance balance accounts
  • Review explanations of benefits details on denials
  • Communicate with insurance payer representatives, patients, and center staff to ensure timely and accurate resolution of account transactions.
  • Prioritize assigned accounts to maximize aged accounts receivable resolution
  • Review explanation of benefit (EOB) documentation and notate accounts on collection activity to perform account resolution
  • Receive inbound patient calls regarding financial responsibility
  • Must be able to prioritize and work independently
  • Be able to work projects and complete projects within a reasonable time frame
  • Be able to understand the revenue cycle process and how it relates to payers and patients.
  • Be able to review claims and understand the denial process and what is required to work a denial to obtain payment for the center.
  • Attend in-services, seminars and webinars for additional education and performance improvement.
  • Regular and reliable attendance required.

Education/Experience:

High school education or GED with minimum of two (2) years’ experience in accounts receivables collections preferred. Knowledge of medical terminology and managed care billing guidelines is required.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • Do you know how to read and interpret EOBs?
  • Are you able to explain the difference between copay, deductible and coinsurance to patients?
  • Are you comfortable with submitting detailed appeals and/or reconsiderations?
  • What is your desired hourly rate of pay?

Work Location: Remote

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