Job description

Overview

The INSURANCE VERIFICATION SPECIALIST performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment.

ACE Team Culture

ACE Team Culture is driven to creating a work environment that is warm and welcome to all. We are patient care focused and goal driven. Our ACE Team is dedicated to ensuring that all employees receive the tools to pave their career as Dental Professionals.

Responsibilities

• Maintains patient demographic information and data collection systems.
• Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
• Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations.
• Coordinate with front end regarding scheduling errors.
• Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
• Enter insurance referrals as needed.
• Participates in development of organization procedures and update of forms and manuals.
• Answers questions from patients, clerical staff and insurance companies.
• Works in conjunction with the reception to ensure clean billing.
• Performs miscellaneous job-related duties as assigned.
• Participates in educational activities and attends monthly staff meetings.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.

Nice to have:

• Previous dental experience is preferred but not a must!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Have you been interviewed by ACE Dental before?
• What is your salary expectation?

Experience:

• Insurance verification (medical or dental): 1 year (Preferred)
• Billing (medical or dental): 1 year (Preferred)

Language:

• Bilingual in Spanish (Preferred)

Work Location: One location

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