Job description

POSITION SUMMARY

The Intake Clinic Coordinator is responsible for the day-to-day coordination of intake services to home health and hospice patients. This position works under the supervision of the Director of Revenue Cycle to coordinate the care of patients, new patient referrals and resolve patient problems as they arise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as intake coordinator for home health and hospice referrals and screens for appropriateness for location, program, diagnosis, SOC date and patient needs.
• Requests patient records, orders as needed, RC codes, and verifies PMD prior to service.
• Coordinates with clinical assistant for insurance verification, a service agreement, and eligibility.
• Enters patient information, medications, and other necessary information into patient chart.
• Completes eligibility paperwork and sends to medical director for verbal orders, if needed.
• Coordinates assignments of new referrals to clinicians.
• Ensures patients come on to service, are turned down, or orders are in order for a later admission.
• Ensures all medications, equipment and medical supplies are ordered in a timely and cost-effective manner prior to admission.
• Coordinates preadmission and admission plans.
• Provides field staff with office support by taking lab reports, taking MD orders, following-up on MD faxes with case manager, etc.
• Troubleshoots patient care problems as they arise.
• Thoroughly documents all clinical coordination activities.
• Works closely with physicians and other health care providers, offering recommendations related to the provision of health care services
• Assists in the development, implementation, and revision of clinical standards and procedures as needed.
• Maintains knowledge of current trends in home health and hospice.
• Participates in staff meetings, QI meetings, management meetings and other meetings as assigned.
• Maintains up-to-date knowledge of State and Federal home health and hospice regulations.
• Provides other support duties as needed

QUALIFICATIONS

Adoray expects employees to understand and to incorporate the values of our organization in their day-to-day practice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Minimum of one to two years of clinical home care and/or hospice experience required.
• Current Wisconsin CMA, LPN, or RN

Knowledge, Skills and Abilities

• Display and promote high standards of ethical conduct and behaviors consistent with organizational standards
• Exhibit excellent communication and organizational skills
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to manage conflicting priorities and handle multiple tasks/projects concurrently
• Ability to consistently carry out job responsibilities, able to acknowledge when commitments are not met, and take appropriate steps to fulfill responsibility
• Ability to clearly and effectively convey information to individuals or groups, including ability to choose the appropriate method or methods of communication
• Ability to analyze, identify, and solve problems while using sound judgment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Home Health
• Hospice & Palliative Medicine

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: One location

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