Job description

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work – and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested?

Essential Duties/Responsibilities
Support the analytical needs of client engagements. In coordination with Embedded Intelligence Services' leads, and in accordance with appropriate guidance, gathers, assesses, and disseminates analysis on the nature of global security threats, the likelihood that they will affect the client's travelers, assets, and operations, and what the likely affects are; actively monitors open-source media, third-party subscription services, and other sources in real time for issues that could affect business operations and personnel; open-source intelligence collection and analysis of regional trends and events to provide timely, comprehensive, customized intelligence products to decision makers; develops client-specific intelligence products including, but not limited to: Travel Threat Assessments, Location Threat Assessments (Neighborhood-, City-, or Country-level), Site Threat Assessments, Event Threat Assessments, Requests for Intelligence, Daily Incident Assessments or Intelligence Products, Threat Forecasting, Social Media Monitoring; Liaise with the client to better understand their requirements and concerns, and understand the client’s operational footprint; manages client expectations by understanding the EIS team's product offerings and limitations; and supports manager in tracking metrics around production.
Education Requirements
Bachelor’s degree required
Work Experience
0 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response or a related field required.
Skills

• Ability to take initiative and multi-task under pressure.
• Effective problem-solving and time-management skills.
• Strong written and verbal communication skills required; accurate typing skills.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
• Knowledge of Google Earth and Maps.
• Ability to organize and prioritize work with little supervision.
• Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts.
• Foreign language and travel experience preferred.
• Customer service experience preferred.

Work conditions
Office setting and machine use. Sitting, standing, walking, hearing, speaking, reading, writing.
Information Security
Adhere to applicable information security procedures and policies as updated from time to time on the ISMS. Report any information security incidents or potential information security threats to the Information Security Officer. Take a proactive approach to information security.

Note:

• Flexible hours and work days are required to meet Crisis24 core 24/7 mission.
• Required to be available to travel to client locations as needed.
• Candidates will be asked to pass a background check as well as writing and technology aptitude screenings as a condition of employment.

EEO/AA Employer/Vets/Disability

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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