REQUIRED EDUCATION and EXPERIENCE:

Bachelor’s Degree in public relations, journalism, communications, English or business
Relatable experience gained through an internship or business experience

OR

High School diploma or equivalent
A minimum of four years of work experience in a marketing or communications position.
Personal computer experience to include Microsoft Office products.

SUMMARY:

Internal Communications Manager is a dedicated resource that works closely with senior executives to establish organizational strategy, messages and keep staff informed of developments throughout the organization.

DUTIES AND RESPONSIBILITIES include the following.

• Develop and implement an internal corporate communications strategy in conjunction with the Chief Executive Officer, Executive Vice President, and Senior Officers.
• Ensure organizational and strategic initiatives are successfully communicated to employees and stakeholders.

• Develop a comprehensive communication playbook and governance process that supports the interactions and relationships between stakeholders at all levels within the organization.
• Responsible for SCU’s employee intranet, including managing content for corporate communication, holding business units accountable for managing content, and managing the vendor relationship.

• Plan, edit and write content for a variety of internal communications mediums, such as the intranet, employee emails, videos, and blog

• Ensure internal corporate communications messages are consistent across all mediums and work closely with Chief Marketing Officer that messaging is consistent with external communication messages and branding.
• Act as consultant for business units by reviewing their internal, organization-wide communication to ensure it aligns with SCU’s corporate communication strategy, brand, and mission, vision, and values.
• Develop and deliver presentations at organizational events.

• Draft messages or scripts from senior executives for presentation to employees in written or spoken form.
• Handle the internal communication response to crisis situations which affect organizational perception and reputation.

• Remain current and knowledgeable on innovative internal communication trends and best practices.

Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

This position has no direct supervisory responsibilities.

PERFORMANCE STANDARDS:

Maintains strict confidentiality of records and information. Uses diplomacy and tact in dealing with persons from outside and inside the organization. Must be professional in actions and appearance, organized and dependable. Position requires excellent verbal and written communication skills and a positive attitude. Regular, predictable attendance is required.

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Responsible to keep the following confidential as it pertains to SCU, member and employee information and is defined as the following:

• Financial record information, which includes but is not limited to the information contained in a document granting signature authority over an account, a statement, ledger card or other record on any account which shows each transaction in or with respect to that account, a check, draft or money order drawn on a financial institution or other entity or issued and payable by or through a financial institution or other entity or other item containing information pertaining to any relationship established in the ordinary course of business between SCU and its members;
• SCU business information, such as member lists, pricing, purchasing activity, business strategies or techniques, operational data, marketing materials and methods used to develop and maintain member relations.

WORK SCHEDULE:
Full Time Position – Monday through Friday, normal business hours.
Overtime and evening hours as needed.

LOCATION:
Edwardsville, IL Headquarters, Executive department; However, work location may change according to SCU staffing needs.