Intelage is on a mission to simplify the $17+ Trillion global trade market. Our unique platform connects the worldwide network of agricultural commodity suppliers, buyers, logistics providers, and financial institutions, enabling faster, more reliable, streamlined trades. Our platform can adapt to any vertical and industry. By harnessing ingenuity and championing a culture of continuous improvement, our team ensures that our customers' goods are purchased, processed, and delivered to their final destinations around the globe as efficiently, as economically, and as equitably as possible.

Our mission is unique and so are our people. Each new team member that joins the Intelage family will play a direct and significant role in increasing the satisfaction of our customers by pioneering new ideas and designing and launching products and services that simplify their day-to-day workflows. Here at Intelage, you will make an immediate impact in drastically improving the movement of goods around the globe as efficiently and reliably as possible, thus creating a more equitable global system of trade for EVERYONE. We are a solutions-based company creating efficiencies and driving equity internationally.

The Ocean Freight Forwarder is responsible for the expansion, through partner development, of our international freight forwarding business. The ideal candidate has NVO & VCO experience and will manage the provisioning of direct and intermediary ocean freight services of Intelage common carrier customers.

Responsibilities:

New Business Development: Ocean Freight Brokerage

• Build and manage target client profiles and pipelines with commercial leadership
• Execute discovery calls with target clients and create warm leads based on client needs
• Become SME on Intelage's offering and build target client relationships through a consultative sales approach
• Manage all freight associated charges, taxes, and fees to provide partners with low-cost and high-efficiency quotes
• Build relationships with both origin and destination partners
• Create and manage pre-sales slide decks, presentations, and promotional materials to share with potential clients ahead of scheduled discussions
• Maintain customer communication tracking in internal CRM
• Follow up with potential clients ad hoc and ensure every contact has a positive customer experience

Cross-functional responsibilities

• Assist in creating opportunities for Intelage's current brokerage clients and drive revenue generation and growth through sales of the TradeDesk platform
• Assist in top-down and bottom-up strategy
• Build relationships in targeted markets
• Assist in trade shows/conferences as requested
• Understand local, national, and international maritime laws and governance
• Understand and abide by NGFA Trade Rules
• Understand and abide by GAFTA Trade Rules

Continuous Improvement

• Develop and implement new strategies that continuously enhance ocean import/export operational procedures within the TradeDesk platform
• Resolve partner freight issues and work on strategies to mitigate future problems
• Be the voice of the customer by providing feedback from discovery calls to the product and commercial leadership team to help with offering and product iteration
• Recommend necessary tooling, trade shows, association memberships, etc. to effectively engage with and bring on new customers
• As an internal user of Intelage's TradeDesk platform, provide feature improvement feedback to the product development team

Sales Excellence

• Coordinate all international partner shipments
• Negotiate rates for partners using market intelligence derived from the TradeDesk platform and direct industry contacts
• Prepare and manage all import and export customs documentation in the Intelage TradeDesk platform
• Manage all insurance claims and due diligence
• Cross-sell Intelage TradeDesk offering to new and current brokerage customers. Help customers understand the value of TradeDesk's optimization of import/export documentation, bidding, etc. that drive efficiency of container, truck, and rail logistics globally

Qualifications:

• 4+ years of experience in ocean freight forwarding; ideally has a current book of business with common carriers, origin & destination partners
• Experience with NVO & VCO freight forwarding
• Direct account management experience is required
• Exhibits a working knowledge of ocean freight industry and local, national, and maritime law
• Working knowledge of international currencies and financial risk management/mitigation
• Bachelor's degree in logistics, supply chain management, business, or related field preferred (or equivalent work experience)
• Comfortable working in a fast-paced, high-growth startup environment
• Passion for sales and customer service/experience
• Highly analytical with a strategic mindset
• Knowledge of the problem we are trying to solve and the passion to solve it, sees the value Intelage brings to the Global Trade industry

Intelage is committed to a diverse and inclusive workplace. Intelage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.