International Team Lead responsibilities and essential job functions include, but are not limited to the following:

• Lead, train and develop an international freight forwarding team
• Ensure your team is proficient in utilizing our internal tools to accurately and effectively process international freight orders
• Guide and assist team members to ensure timely preparation of rates and quotes for customers and overseas agents
• Ensure your team is proficient in utilizing our internal tools to accurately and effectively process international freight orders
• Oversee and assist with the routing of import and export bookings with airline and ocean carriers
• Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information
• Support the development of existing and new customers
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

Qualifications, Knowledge, Skills, and Abilities:

• Bachelor’s Degree in relevant field of study or equivalent education plus work experience
• 5+ years’ experience with operations in a freight forwarding environment
• 3+ years’ supervisory experience
• Ability to mentor, motivate and develop a team to effectively build relationships and negotiate with customers and airline and ocean carriers
• Strong knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
• Solid knowledge of domestic and international geography including countries, major cities
• Ability to manage complex transactional or emotional customer situations promptly and professionally
• Strong knowledge and understanding of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
• Prior experience with CargoWise One software system preferred
• Ability to read, write, and speak English fluently; bi-lingual a plus

R+L Global Logistics is a world-class provider of high quality domestic and international logistics and supply chain services, with a reputation for offering the highest quality freight solutions and services to our customers. We have 14 offices across the country, with locations in Atlanta, Chicago, Cincinnati, Denver, Fort Myers, Indianapolis, Kansas City, Laredo, Los Angeles, Nashville, Newark, Ocala, Orlando and San Antonio allowing our logistics team to optimize the supply chain process for our customers.


BENEFITS

Company Vacation Properties, PTO, Sick Time, Paid Holidays, 401k, Medical, Dental, Vision, Life & Disability Insurance, Pet Insurance and Group Home & Auto Insurance

R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.