Job description
Job Category
Professionals - Other
Position
Interpreter
Req Code
23110
Location
Skagit Valley Hospital
Job Summary
MISSION: To improve the health of our community, serving with compassion and respect, one person at a time. VISION: Working together, Skagit Regional Health will transform healthcare by improving access, service, quality and efficiency in support of our goal of a healthier community. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Provides language interpretation services for patients, family and staff relating to services provided at Skagit Regional Health. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.
Essential Functions
Provide Interpreter services regarding clinical and health-care related discussions involving the patient care team, patient and family. Maintain proper medical terminology vocabulary and fluency in both English and the target language. Maintain documentation regarding interpreter encounters in accordance with established guidelines. Calls patient’s to confirm interpreter services for the next day’s appointments. Enters notes into Epic and coordinates information with Diagnostic Scheduling staff. Utilize patient information in accordance with established guidelines. Perform written translation of New Patient Intake forms (2 Pages) and discharge document. Perform duties as an in person assister in compliance with Health insurance exchange registration. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee.
Education
High School graduate or GED required. Successful completion of a medical interpreting course preferred.
Experience/Training
Previous experience verbally interpreting English/Target Language in a medical setting preferred.
License/Certification
Current DSHS Language Translation Certification (LTC) Medical Certification is required for languages that are certified.
Other Qualifications
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of healthcare environment preferred. Must successfully complete a language proficiency/competency test administered by SRH Interpreter Services. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
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