Job description
Put the World on Vacation
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
Summary
Responsible for ensuring that proper legal title passes to Wyndham owners and/or to the appropriate entity. Reviews accounts/inventory for eligibility and/or prepares deeds and other documents to convey title. Submit system updates to reflect the real property ownership once all necessary documentation is received. In the event of a change of title or certificate, prepares and/or reviews documents necessary to re-convey the timeshare property to the appropriate entity. Must be able to communicate with owners and internal/external business partners regarding account status or title related matters.
Essential Job Functions
Beginning with the most important, or in a logical sequence, describe 5 to 7 major responsibilities of this job. Provide as much detail as necessary to give an accurate, complete outline. Indicate the percentage of total working time spent on each essential responsibility. The total should equal 100%.
Responsibilities include, but are not limited to:
Reviews accounts/inventory to determine eligibility for preparation of conveyance documents. Creates and reviews deeds, mortgages, deeds of re-conveyance, declarations, and other legal instruments as necessary. (25% time) Reviews executed and/or recorded deeds, deed-backs or other legal instruments. Tracks chain of title and coordinates with title agents and/or owners when additional information is required. (25% time) Learn brands and all related systems. Updates systems of record and other databases to track account/inventory status and indicate transaction is complete within Wyndham’s records. (20% time) Communicates with owners, site personnel or external business partners when additional documentation is needed to convey title. Demonstrates ability to coordinate information between team members and requestors to ensure a timely response. (15% time) Forecast inventory levels for applicable clubs and products, making recommendations relevant to business needs. Producing reports relative to club needs and distributing reports to applicable business partners (internal and external) maintaining good relationships through effective communication methods. (10% time) Performs other duties as needed (5% time)
Minimum Requirements and Qualifications
Education
- High School Diploma or GED required. Associate’s Degree preferred.
Knowledge and skills:
- Strong organizational skills
- Ability to operate in a fast paced organization with changing priorities while maintaining a professional demeanor.
- Sense of urgency to complete tasks while being detail oriented.
- Strong motivation to learn and willingness to be a team player, yet operate independently as required.
- Ability to adapt, prioritize and self-manage multiple tasks in various stages of completion to meet company and customer expectations.
- Problem solving/Critical Thinking skills.
- Excellent verbal and written communication skills via a variety of communication channels.
- Vacation ownership industry knowledge preferred.
Technical Skills
- Proficient in MS Outlook, Excel and Word
- Access experience a plus
- Electronic Signing & Recording experience a plus
Job experience:
- 2 years general office experience
- 1 - 2 year(s) closing or title related experience
- 1 - 2 year(s) experience in a customer service related role
- Timeshare experience a plus
- Certified Florida Notary a plus
A Place for Everyone
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.
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