Invoicing and Field Support Coordinator (Logistics/Administrative)

Full Time
Northampton, MA 01060
Posted
Job description

Invoicing and Field Support Coordinator

Summary

Revise Energy is a Mass Save Home Performance Contractor. We provide no-cost Home Energy Assessments and subsidized insulation and air sealing work for residential home owners in Massachusetts. We have been steadily growing over the past 7 years and are looking to bring on Invoicing/Logistics/Field Support Coordinator to assist with administrative and operational functions in our Haverhill office.

The ideal candidate will be motivated, organized, and self-driven.

General Responsibilities

  • Complete comprehensive and precise residential weatherization invoices in accordance with the Mass Save program and other vendor best practices.
  • Submit invoices as required to Mass Save program vendors.
  • Reconcile payments received against invoices.
  • Maintain invoices and payments in Salesforce.
  • Pull permits for cities and towns as needed online and by mail for weatherization jobs scheduled
  • Work directly with Weatherization Install Manager and Field Managers to ensure accurate invoicing and change orders.
  • Receive and review completed work orders from Field Staff and communicate to appropriate parties to rectify discrepancies.
  • Reconcile daily commissions for field installers and document accordingly.
  • Submit scheduled weatherization work for approval with Mass Save program vendors and remedy failed work scope approvals.
  • Creating work orders in Salesforce and submitting for approval
  • Updating install calendar
  • Answer incoming calls, assist with scheduling, and general customer service
  • Provide administrative support to field staff, provide updated job prices, intake of customer payments
  • Implement and monitor programs as directed by management, and see the programs through to completion
  • Tracking, recording, and communicating on current processes

Job Requirements

  • Proficient with computers, email, Microsoft Word and Excel
  • Ability to analyze and revise operating practices to improve efficiency
  • Detail oriented and comfortable working in a fast-paced office environment
  • Ability to work independently and meet daily deadlines
  • Experience with Salesforce is a plus
  • Experience in the Mass Save Program or other energy efficiency programs is a plus
  • May be periodically required to lift items in excess of 25 lbs

Compensation and Benefits:

  • Paid Holidays and accrued PTO time
  • 40 hours per week

· $18.00 - $23.00 per hour

Physical Demands

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand as needed. This position may require walking primarily on a level surface for periods of time as well as reaching above shoulder heights or below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. This position may occasionally lift up to 25 pounds for files, marketing materials and computer printouts.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Revise, Inc is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

By submitting your résumé for this position, you understand and agree that Revise may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Candidates must be able to pass a criminal background check and pre-employment drug screen, including for marijuana.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Administrative and/or Customer Service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Candidates are required to pass a criminal background check and pre-employment drug screen. Are you able to meet these requirements?

Experience:

  • Administrative or Logistics: 1 year (Preferred)

Work Location: One location

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