Job description
IT Desktop Support Technician– Full Time for Busy Multi-Specialist Clinic, located in Burlington, NC.
Job Description:
Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 70 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.
We are currently seeking qualified individuals for a IT Desktop Support Technician position within our Information Technology Department at Kernodle Clinic West location (1234 Huffman Mill Road, Burlington, NC 27215). This position provides field technical support to customers, including identifying and correcting equipment malfunctions that are unique or not previously encountered; Performs on-site installation check-out and emergency repairs normally involving a type of technically complex equipment; May instruct other technicians in problem diagnosis, trouble-shooting techniques, and repair procedures; Coordinate training of appropriate customer personnel; Ensure customer satisfaction through such activities as making periodic calls and visits to customers and providing information and technical support on new products and services.
Education Requirements: Bachelor's degree in Computer Science, Information Engineering, Information Technology, or equivalent experience in related areas. Prefer five to seven years of hands-on experience trouble shooting, maintaining and performing computer related repairs.
Need to be able to develop and maintain effective relationships with staff. Ability to multi-task. Demonstrates clear, effective and concise communication both oral and written. Exercises initiative, judgement, problem solving and sound decision making skills.
Website: www.kernodle.com
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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