Job description
Cardiovascular Institute of the South is a dynamic and growing organization, and we are looking for talented, motivated individuals to join our world-class team. Our mission at CIS is to provide our patients with the highest-quality cardiovascular care in the most professional and efficient manner possible. Our members play an integral role in upholding this mission. By putting these principles into action, we create
a
positive work environment that fosters our standards of behavior, as well as employee satisfaction
. With our dedicated staff, CIS remains at the forefront of technology, providing the most advanced, compassionate care in all of our communities.
Nature of Duties:
The primary duties of this position are to provide end-user support to employees of CIS. Travel to other locations is required on a regular basis. Must be available to take calls after hours when the need arises.
Specific Duties:
Qualifications:
Nature of Duties:
The primary duties of this position are to provide end-user support to employees of CIS. Travel to other locations is required on a regular basis. Must be available to take calls after hours when the need arises.
Specific Duties:
- Provides application support and user training.
- Provides approved hardware support and installation.
- Provides network equipment and user LAN / WAN support.
- Manages the maintenance and repair of I.T. equipment.
- Assist in any current or new I.T. implementations.
- Completes assigned service calls in an efficient and timely manner.
- Logs and assigns case numbers for all service calls to provide daily work logs.
- Documents all service calls in a clear and concise manner.
- Assigns priorities to issues and maintains work schedules to meet project deadlines and assure maximum usage of equipment and time.
- Inventory computer equipment and catalog software to be in compliance with licensing requirements.
- Completes special projects and/or assignments as required by support staff or department operations.
- Travels to and from remote clinics where physical troubleshooting or replacement is required and remote support is not available or possible.
- Uses good judgment in decision-making.
- Self-directed in undertaking responsibilities.
Qualifications:
- High School diploma or GED required
- Bachelor’s Degree preferred.
- IT experience preferred.
Location: Cardiovascular Institute of the South · INFORMATION TECHNOLOGY
Schedule: Regular - Full Time, Days, 40
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