Job description
· Strong technical skills in handling user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. and Microsoft Windows desktop operating systems and business productivity applications i.e. Office
· Should have a good understanding of the tools and technology landscape, current trends and applicability in the outsourcing environment
· Knowledge of troubleshooting and resolving software issues; reimaging computers/hard drives
· Administration experience of MS Active Directory users & groups, policies and management concepts
· Knowledge of categorizing and prioritizing end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
Job Type: Contract
Pay: $15.84 - $28.23 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- West Palm Beach, FL 33401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
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