Job description

We have partnered with a growing IT consulting firm on adding an IT professional to their growing team. This is a direct hire and Hybrid flexible role. If you're looking for a company that's going to invest in you, this is it! Please see below for the qualifications and responsibilities, if you feel you are qualified please submit your resume today!

Responsibilities

· Client Support

· Maintain proactive customer communication

· PC hardware/software troubleshooting

· Server hardware/software troubleshooting

· Network troubleshooting

· Server and PC administration

· Malware remediation

· Backup troubleshooting

· VPN/Remote Workplace connections setup/troubleshooting

· Tasks as assigned as related to core competencies as related to the value of the business

· Bench Work

· Initial PC Setup an PC imaging

· Configure/Troubleshoot PCs

· Monitor and coordinate managed services

· Receive tickets triggered by event monitoring

· Review, triage, resolve, and escalate tickets

· Submit Records (timesheets, tickets, reports, etc.) in a timely manner

Requirements

Qualifications and Skill Sets

· Experience in basic troubleshooting and ticket handling

· Creativity and ingenuity

· Strong attention to detail

· Excellent communication skills (written and verbal)

· Team player, motivated, and dependable

· Good multi-tasking, organization, and prioritization skills

· Desire to learn

· Microsoft Windows desktop experience

· Microsoft Server experience (Server 2012 & higher)

· Microsoft Office experience (Office 2013 & higher, Office 365)

· Mobile Device Support related to Email access only (iOS/Android)

· Antivirus and anti-spyware applications

Education/Experience Requirements

· 1-3 years of broad IT experience

· BS/BA in a technical discipline. Consideration will be given to equivalent combination of education and experience

· Industry certifications a plus Work Requirements

· This position may require the employee to participate in a rotation of in-office activities. Fully remote work may be possible depending on work distribution, candidate, circumstance, and safety.

· This position requires the employee have dependable transportation to and from work.

Job Type: Full-time

Pay: $52,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.