IT Support Specialist I

University of North Texas at Dallas
Full Time
Dallas, TX
Posted
Apply This Job
Job description

UNT System Overview
Welcome to the University of North Texas System. UNT System includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title
IT Support Specialist I

Department
DAL-Office of Information Tech-530003

Job Location
Downtown Dallas

Full Time/Part Time
Full-Time

Retirement Eligibility
TRS Eligible

Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php.

Salary Information
Commensurate with experience

Department Summary
The mission of the information and technology department is to provide leadership in information and learning technologies by deploying secure and accurate infrastructures. We achieve this by developing effective and reliable information systems and excellent support services by partnering with our constituents to ensure technology resources are applied effectively and efficiently which increase quality and access for the university community.

Position Overview
This position is responsible for working with UNT Dallas OIT and UNT System IT Shared Services and directly supports the UNT Dallas College of Law to assist in developing and
operating computing hardware and software support, communications networks, and related technologies in academic or administrative environments. This position reports to the
Associate Director of IT Support.

Additional Posting Details

Minimum Qualifications

Associate’s Degree in related field and two (2) years of work experience in computing, information systems, or related field; or any equivalent combination of education, training, and experience.



Knowledge, Skills and Abilities
  • Proficient understanding of relational database, client-server concepts, and computer programming.
  • Basic knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment.
  • Good oral and written communications skills.
  • Ability to operate computer keyboards and to install computer hardware.
  • Ability to assimilate, retain and utilize technical and applications-oriented information.
  • Ability to establish and maintain effective working relationships.
  • Knowledge of safety and security precautions appropriate to work performed.


Preferred Qualifications
Associate’s Degree in a related field and two (2) years of work experience in computing, information systems, or related field; or any equivalent combination of education, training, and
experience.
experience.

Required License / Registration / Certification

Work Schedule
Mon. – Fri., 8am-5pm

Driving University Vehicle
No

Security Sensitive
This is a security sensitive position.

EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.



Classification Title
IT Support Specialist I

Physical Requirements
Carrying, Lifting up to 25 pounds, Pulling , Pushing, Reaching, Sitting, Standing, Walking, Writing, Grasp, Talk or Hear

Job Duties

o
Manages helpdesk; tracks all helpdesk activities through work tracking system; assesses helpdesk effectiveness and identifies and implements improvements; and ensures helpdesk staff are well trained in customer service principles and employs those principles when working with customers.

o
Manages general access lab day-to-day operations; maintains lab supplies at appropriate levels; manages staff; ensures lab staff is up to date with policies and procedures and ensures lab staff are well trained in customer service principles and employs those principles when working with customers; and identifies needs and coordinates or administers technical training for lab staff.

o
Manages video conference room coordinator staff.

o
Provides accessible training for: advanced training on select instructional equipment; basic training on fundamental application software multiples times per semester interval; advanced training on select software applications; and effective self-paced training to accommodate users.

o
Maintains up-to-date knowledge of appropriate user services trends to support the University mission.

o
Hires and supervises student employees for room coordinator staff.

o
Provides effective advice and recommendations to the Director of Information Technology.

Posting Detail Information

Posting Number
S4896P

Position End Date (if temporary)

Special Instructions to Applicants

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.

Save This Job Apply Job

Intrested in this job?

Related Jobs

All Related Listed jobs

Assistant General Manager (AGM)
Big City Wings Spring, TX 77388 $43,000 - $50,000 a year

We are looking for an experienced Assistant General Manager to help the General Manager in directing daily business operations. The Assistant General Manager should be experienced in a supervisory
Software Engineer, Backend (UCC)
Komodo Health New York, NY

We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That's why we built
Oahu: Shopping Center Protection Specialist
Securitas Inc. Honolulu, HI 96814

Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in
Administrative Assistant
Federal Building Services Robinsonville, MS 38664

We are a nationally recognized Janitorial and Facilities Maintenance company, currently seeking an Administrative Assistant for a premier location in Robinsonville, MS.Duties and responsibilities
Full Time Paraprofessional Job Open in San Jose, CA
ProCare Therapy San Jose, CA 94088

We are currently looking for Paraprofessionals to work with a school district in San Jose, CA. This is a great opportunity for the school year with a strong level of support on staff. See job
Krispy Kreme Team Members & Supervisors (137)
Krispy Kreme Rock Hill, SC 29730 $10 - $13 an hour

**PAY RATE WILL BE DETERMINED BY EXPERIENCE, POSITION HIRED TO DO AND SHIFT AVAILABILITY**If you love spreading joy, this is the job for you! Our Supervisors & Team Members are the face of
Lead Environmental Technician
Raritan Building Services Edison, NJ 08837

We are looking for 2 full-time Environmental Technicians that would be interested in being part of an in-house project crew: Responsibilities: Both would need to know how to handle jobs that
Utility Operator- Disc Department
Johns Manville Tucson, AZ 85741 From $19 an hour

Johns Manville, a Berkshire Hathaway company, is a manufacturer of premium-quality building and mechanical insulation, commercial roofing, glass fibers and nonwoven materials for commercial,
Employee Relations/Human Resource Manager
KIPP Foundation Newark, NJ

Company Description About KIPP TEAM & Family KIPP TEAM & Family is our network office that includes support teams - such as Leadership Development, Recruitment,
Seasonal Sales Associate Victorville Aero
Aeropostale Victorville, CA 92392

Overview: Our Seasonal Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an