Job description

About Jobs-Plus
Jobs-Plus, a comprehensive, place-based employment model that offers services to all working-age residents in designated public housing developments or clusters of developments, serves as a platform to help residents build their skills and connect to the labor market in high growth, high opportunity sectors so they can increase their incomes. Jobs-Plus should not be viewed as a quick fix; rather, the program seeks to help residents continue to improve their earnings over time, with residents taking the necessary and, at times, difficult steps towards advancing in their careers and closer towards their personal financial goals.
About the Position
The Jobs-Plus Assistant Director reports to the Jobs-Plus Program Director. Specific responsibilities and tasks of the Jobs-Plus Assistant Director include, but are not limited to:

• Manage the day-to-day operations of the Jobs-Plus program including the orientation schedule, membership process, and calendar of events including on-site trainings, screenings, and success events.

• Perform operational supervision of Jobs-Plus staff toward achieving program goals including conflict resolution, performance appraisals, and constructive feedback to empower and further develop team members’ professional goals.

• Organize staff meetings and meet with managers, coordinators, counselors, and coaches on a regular basis.

• Design and oversee outreach strategy in collaboration with our community coaches, keeping members informed of new developments regarding services offered as well as events and activities that could benefit them (e.g. Restoration Plaza events).

• Develop and maintain strategic relationships with employers for the purpose of generating job orders to hand over to our employment team in key sectors such as Health, Construction, Technology, and Retail.

• Collaborate closely with the Jobs-Plus Education Specialist to identify occupational training programs with high-value credentials for both high-wage positions and career advancement.

• Maintain high level of knowledge of labor market trends and high demand industries/sectors

• Maintain a high level of quality assurance of data entry and systems management

• Create and communicate reports on program performance and signal challenges early on

• Act as a Management Information System (MIS) liaison, both for HRA systems and other Jobs-Plus related databases. Verify employment, retention and training outcomes and submit documents for payment in HRA porta and related systems.

• Serve as the primary point-person for subcontractors for daily operations and with community partners to set up and maintain referral relationships.

• Develop and distribute email marketing campaigns to keep members engaged with program activities.

Experience and Qualifications

• Bachelor’s Degree required; Masters Preferred

• A minimum of 5 years’ experience in managing large scale community development projects

• Excellent presentation and customer service skills and social skills demonstrative of empathy and support

• Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player

• Proficient with MS Office (Excel, Word, Access & Outlook), and database management.

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Job Type: Full-time

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