BrightSign, the global market leader in digital signage media players, is seeking an experienced Junior Technical Writer (Remote) to join our rapidly growing team.

More about BrightSign

BrightSign is headquartered in Los Gatos, CA. Our media players are used worldwide, across all vertical markets. They are very flexible devices, providing the ability to play audio and video media in many different formats, to render HTML, and to run applications in JavaScript, Java and BrightScript. They are highly reliable; our customers depend on them to run 24x7 with no downtime. They can connect to any server to obtain data and media, interface to other hardware and devices in a variety of ways and can be synchronized together to create video walls of almost unlimited size.

In this role, you will work with our senior technical writer, support staff, product managers, and engineers to generate documentation for developers and end-users. This is a great opportunity to develop your writing skills and technical knowledge at a growing and dynamic company. This position is currently full-time remote.

Responsibilities

• Build release notes using engineering bug reports
• Help update an online documentation site to make sure information is current and correct
• Work closely with subject matter experts to gather information and proof documents for a wide range of audiences: end users, software developers, hardware engineers, etc.
• Write user manuals, how-to articles, and FAQs for end users
• Write hardware manuals and specifications for both public and NDA audiences
• Help with ongoing UI localization efforts for our software application
• Potential to work on API documentation if interested.

Requirements

An undergraduate degree in English, communications, or a STEM field

• Strong writing skills, including the ability to write about complex topics in a clear, concise way. As part of the interview process all candidates will be asked to provide 2 writing samples.
• Good communication skills.
• An interest in learning how our software and hardware tools work
• Previous technical writing or any other professional writing experience is a plus
• Familiarity with MS Word, Confluence, Git, Gerrit, JavaScript APIs or REST APIs is a plus