Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).

DESCRIPTION

Decypher is seeking a Junior Network Administration Support Services Associate to support George C. Marshall European Center for Security Studies (GCMC) Garmisch-Partenkirchen, Germany

RESPONSIBILITIES

• Installs and troubleshoots all Government-approved IT equipment such as desktops, monitors, printers.
• Physically deploys, relocates and/or replaces IT equipment. This may require an individual Contractor to lift equipment up to 50 pounds.
• Demonstrate how to login to the network, save and retrieve files, how to find course materials, and how to effectively use all of the GCMC IT resources available, as required by the Government.
• Provide Tier 2 support for any Network Administrator task for GCMC, to include all sections of SSD such as Networking, Systems, DevOps, Information Assurance, and escalate requests and incidents in accordance with documented SOPs
• Provide the operation, troubleshooting, restoration, configuration, installation, and security of the Government-provided wireless access points, wireless control systems, and associated devices to maximize uptime at 99% availability or higher during core business hours.
• Conducts site surveys for potential new wireless service locations, make recommendations for proper placement and security of all wireless access points, their configurations, and connectivity and proposes or recommends best practices for their installation and integration to the Government Network Administration Team lead.
• Monitors GCMC Network assets. The Contractor shall track, configure, generate, and interpret location and event notifications as well as recommend alternatives and solutions to the Government Network Administration Team lead.
• Provides support services to assist with GCMC wired or wireless network.
• Installs, operates, and performs cable management. Contractor will perform preventive maintenance checks, services, and unit-level maintenance on CAT-5/6 and fiber communication systems in accordance with industry communications standards.

Requirements

• IAT II Security+ Certification
• CCNA Wireless Certification (within 30 days of commencement of service)
• 2 years of similar networking experience