This position requires the ability to navigate and work in multiple customer portals daily. To be successful in this role, we require strong analytical and problem-solving skills, attention to detail and accuracy, excellent communication skills, and the ability to multi-task and work cross-departmentally.

Essential Job Functions

Order Management and Logistics:

• Communicate with key stakeholders around orders, inventory, pricing, and logistics. This includes:
  • Review all orders to verify proper lead time, order quantities, and pricing.
    • resolve price issues and discrepancies with the customer and sales team
  • Work with distribution, warehouse and customers to ensure order fulfillment.
  • Communicate with planning and transportation on order changes, date changes, or logistical concerns.
  • Ensuring orders are efficiently built for transportation –
    • even pallet layers are ordered
    • minimum order weights are being met
  • Key logistical liaison between Agri-Mark and our business partners.
  • Manage logistical issues and customer complaints, and work with associated partners to develop corrective action when necessary.
  • Work collaboratively with Supply Chain and IT to develop BI reporting options, EDI reports and analysis, and process improvements.
    • Resolve price issues and discrepancies with the customer – this will require working with the sales rep to know and understand their pricing structure and strategy.

Reporting

• Review daily replenishment reports and communicate with customers on any issues that will impact inventory and shipment schedules.
• Analyze and summarize scorecards and assess performance metrics to ensure compliance with customer goals and metrics.
• Review OTIF and compliance reporting and work with Sr. Key Analyst to recommend opportunities for improvement.
• Analyze inventory, sales, and supply chain information and provide benchmark reporting against goals.
• Monitor new product introduction success by reviewing and monitoring sales and inventory levels.

Experience

• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and very organized.

• At least 2 (two) years of Supply Chain experience, preferably with a CPG company.
• Prior experience with sales reporting tools is a plus.

Education

• Bachelors or better