Position Summary

The Receptionist has the primary responsibility to greet guests of Sheriff’s Office and other designees, as assigned. Provides information to visitors on staff room numbers, telephone numbers and locations. Performs other clerical duties, as assigned.

Required Duties

The following are required duties of this position:

• Answers telephone, screens calls and forwards to the appropriate person.
• Greets guests of sheriff’s office and other designees.
• Provides information to guests on staff office numbers, telephone numbers, and locations.
• Performs routine filing and copying of materials.
• Maintains computer database on prisoner information.
• Other duties as assigned and specific to the unit function such as support services, property, warrants, receiving, or mail room.

Education and Training Required

The following are the educational and/or training requirements for this position:

• Must be able to read and comprehend English language directives, training materials, and other documentation.
• High school diploma or equivalent required.

Experience Required

The following experience is required for this position:

• Must have experience working in an office environment.

Knowledge, Skills and Abilities

The following non-physical knowledge, skills and abilities are required for this position:

• Ability to learn to operate various office equipment and computer equipment assigned to the work area.
• Ability to type a minimum of 45 words per minute.
• Demonstrates ability to work with the public.
• Ability to handle routine assignments with a minimum of supervision.

Physical Abilities

The following physical ability(s) is/are required for this position:

• Ability to operate a variety of office equipment.
• Must maintain the ability to work any hours, any shift and any days off during your career.

Position-Specific Responsibilities

The following responsibilities are required for this position:

• Executes other responsibilities as assigned by the Sheriff, Sheriff’s designee, or supervisor in an assigned area.

Tools, Machinery and Equipment

Ability to operate or use the following machinery and/or equipment is required for this position:

• Multi-line telephone
• Photocopier
• Fax machine
• Computer equipment

The Knox County Sheriff’s Office is an equal opportunity employer.