Job description

Law Firm Administrator/Chief Operating Officer

Flora Legal Group is an Indianapolis-based immigration firm committed to serving the immigrant community. We are seeking an experienced Law Firm Administrator/Chief Operating Officer with a heart and passion to help immigrants and a desire to thrive in a large, team-oriented immigration practice.

We need a Firm Administrator who is a pro at workflow and project management, who deeply understands employee engagement, who is metrics-driven, and who will be invested in making important contributions to the success of the Firm.

About the position

We are NOT looking for an Office Manager or an Administrative Assistant. Do NOT apply if your only prior experience is as an Executive Assistant, Administrative Assistant, or Office Manager.

The position encompasses a wide range of activities with involvement in all phases of administration, personnel, finances, facilities, and business systems. We need someone with the experience and maturity to work closely with the Owner and key staff on strategy, policy, problem-solving, and decision-making. This position will be responsible for planning, organizing, directing, and controlling the day-to-day operations of the Firm, and for directing the implementation of Firm policies.

We are building a firm where systems run the business, and people run the systems. This position is responsible for improving both our people and our systems.

You must be able to show evidence of your prior success with:

· Playing a key role in the management of large teams of people and multi-million-dollar budgets

· Systems management and process refinement to ensure matters are handled appropriately so that client needs are met, legal and ethical requirements are met, and clients receive excellent service

• Employee engagement and leadership, supervision, and termination
• Measuring what matters and using common financial reports to make business decisions (budget variance, P&L, cashflow forecast)
• Managing vendors such as bookkeepers, accountants, and technology services
• We care about skills and experience. We care just as much about your behaviors, habits, and attitudes…the right person for this role must:
• Lead change - drive it and thrive in it
• Talk more about the solution than the problem
• Equally embrace both aspects of the “work/life balance”
• Never hesitate to praise when deserved and correct when needed
• Have thick skin and high empathy
• Have keen conflict resolution skills (not conflict avoidance skills.

Our Firm represents clients in immigration matters. We have been very successful, and we have grown rapidly without the guidance of a professional administrator. We are proud of the firm we’ve built; we’ve done a lot of good, and we’ve gotten a lot of stuff right! But there is a lot of room for improvement and expertise.

This is an executive-level position with an executive compensation plan that includes a salary and annual bonus based on performance towards KPIs. The salary and compensation package will be commensurate with candidate’s experience. Salary range is $100,000 - $150,000 per year.

All applicants will go through a multi-phase interview process, starting with an initial conversation, written assessments, and panel interviews.

Benefits

Paid time off, paid holidays, medical, dental, and vision insurance, life insurance, long-term disability leave, parental leave, 401(k) with employer match, and household YMCA membership after probationary period.

Relocation fees negotiable for applicants who are not local to the greater Indianapolis area.

Applicants must submit a resume and a cover letter outlining their interest in the role to be considered.

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Indianapolis, IN 46254: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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