Job Title: Lawn and Garden Sales Specialist
Department: Crownstone
Reports To: Director of Lawn and Garden Sales
FLSA: Exempt

Summary

The Lawn and Garden Sales Representative will sell products and services offered by the company to current and new clientele. Develop and implement Sales Territory plan through comprehensive data analysis, and adjust sales techniques based on interactions with Customers and Prospects.

Essential Duties & Responsibilities (includes but is not limited to the following):

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required.

• Meet and exceed sales goals identified by the Director of Lawn and Garden Sales
• Builds and maintains a network of sources from which to identify new sales leads
• Generate and develop New Customers through various tactics in order to meet and exceed sales goals
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs
• Maintain a thorough knowledge of the products, applications, and safety procedures to share with customers.
• Become an expert in the industry and resource for your customers. Possess in-depth product knowledge and be able to conduct presentations, demonstrations, and training with customers and prospects.
• Coordinate and communicate daily with branch personnel to meet and exceed the service expectations of our Customers.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Split time between Outside Sales and Inside Sales 60/40
• Performs other duties as assigned

Required Skills and Abilities:

• • Excellent interpersonal and customer service skills
  • Excellent sales and negotiation skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to function well in a high-paced and at times stressful environment
  • Proficient with Microsoft Office Suite or related software
  • Familiarity with CRM Software is preferred

Educational & Experience Requirements:

• Bachelor’s degree in Marketing, Sales, Business, or related field, or equivalent in experience
• At least five years of agricultural, construction, landscaping, lawn & garden, or turf maintenance retail experience preferred

Essential Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision. The employee must also be able to travel regularly for work and operate a motor vehicle.