Job description

Graduate Hotels® is seeking a Lead Host/Hostess to join Graduate Palo Alto and its brilliant team of hospitality enthusiasts.

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.

JOB DUTIES AND RESPONSIBILITIES

Greet and welcome our guests.
Greet all restaurant guests, be knowledgeable about the area and provide information when asked
Provide fair and consistent seating of guests.
Accurately handle paperwork, stock and tidy the host stand
Receive incoming calls, accurately book reservations for guests

Check floor and tables for accuracy and cleanliness, assist in bussing tables
Help servers by refilling beverages when needed
Perform other restaurant and customer service-related requests for guests
Other duties as assigned

EDUCATION AND EXPERIENCE

1 year of experience in a similar or supportive role is preferred
Food Handler and Alcohol Awareness Certification (if applicable)
Able to prioritize multiple tasks in a dynamic environment

KNOWLEDGE, SKILLS AND ABILITIES

Able to work flexible hours and shifts
Ability to communicate effectively verbally
Team player
Ability to multi-task

About Graduate Hotels®

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 3 5 hotels across the U.S. and U.K . Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com .

• Graduate Hotels is an Equal Opportunity Employer.

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