Founded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending

• Lead a group of build technicians, providing assistance and support to move the team towards successful project completion
• Decipher customer documentation and specifications to turn a logical construct into a physical build. This includes understanding what components in quantity and type comprise the build and how those parts should be configured and installed
• Possess the ability to place all components, including disks, NICs, memory, into the customer defined configuration
• Direct rack and stack of hardware into cabinets, following customer elevation documentation
• Learn the customer labeling process and naming standards for power and network and be able to meet the quality control expectations for that labeling
• Conduct power testing and respond to any DOAs by debugging and then opening tickets with appropriate hardware vendors as necessary
• Assist automation team in running custom scripts to complete hardware verification and populate files with output
• Using customer and internal documentation, conduct regular thorough reviews of builds to verify they are being built to spec
• Attend internal meetings to report status on current build projects
• Attend external customer meetings as necessary to review project status and any obstacles
• Assign appropriate resources, based on skills and knowledge required, to essential tasks
• Confirm that the build team has adequate staffing, space and power to complete their builds. Address fluctuations in demand by implementing creative strategies for balancing resources across multiple concurrent projects
• Perform one-on-one meetings with direct reports on monthly basis at minimum
• Work with IDCS Build Coordinators to provide skills training and mentoring to build technicians
• Manage direct reports’ PTO time through SHI’s web portal
• Working with the Documentation Specialist, create and maintain up-to-date project documentation
• Work closely with warehouse teams to advise on crating status and any delays potentially impacting the shipping schedule
• Process staged inventory and order modifications working closely with Sales and warehouse staff to address any issues and necessary updates
• Apply Gemba Lean processes of improvement by engaging with employees, gaining knowledge about work processes, and exploring opportunities for continuous improvement

• Bachelor’s Degree or direct equivalent Data Center experience
• 2 Years Experience in an Integration Data Center Services organization, or some equivalent background.
• 2 Years Leadership Experience, including managing a team of resources and documenting any issues within the team.
• Minimum of 1 years of experience required in the following areas:
• Some technical / hardware / software experience with the following vendors, including but not limited to Lenovo, IBM, HP, Dell, Supermicro, Cisco, Juniper, Pure and Fortinet.

• Ability to decipher technical documentation and communicate technical detail to team members translating logical information into a physical build
• Ability to work with multiple resources under tight time constraints to meet strict deadlines while maintaining order and professionalism
• Technical problem-solving skills
• Ability to complete technical configurations, such as firmware upgrades, network settings, and custom settings as required by the customer across multiple vendor platforms
• Strong organizational skills
• Ability to work with multiple teams to manage concurrent rack integration projects
• Ability to transfer knowledge from one environment (i.e. US Build Configuration Center) to another environment (i.e. UK Build Configuration Center) and convey the cross-discipline skills necessary to create a new working environment
• Ability to identify process enhancements in the build / quality control / hardware verification processes

• HPE / Moonshot Experience
• Experience in an Integration Data Center Services organization, or some similar background
• Ability to bring disparate teams together to work towards a common goal.
• Ability to provide creative, out-of-the-box solutions to challenging problems while maintaining a mindfulness towards minimizing risk and ensuring project timelines

• Comp TIA A+
• Comp TIA Server+

• Willing to work extended hours to complete projects and meet deadlines

• The estimated annual pay range for this position is $40,000 - $70,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status