Job description
Overview:
Welcome residents, vendors, staff, guests and other visitors (including public safety officials and inspectors), and operates a multi-line phone system, including prescreening and routing calls.
Responsibilities:
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Hunt Community, is seeking a Full Time Receptionist to be the face of our community and the center for basic information.
Welcome residents, vendors, staff, guests and other visitors (including public safety officials and inspectors), and operates a multi-line phone system, including prescreening and routing calls.
Responsibilities:
- Maintain logs and create new ones as required
- Daily log of important notes for shift transitions
- Visitor's log for the front desk (Important for vendors)
- Arranges for transportation services, when needed
- Accounts receivable for checks and cash
- Distribute monthly bills from accounting and collect monthly service fees
- Respond to all phone calls, prescreening calls as needed
- Sort, open, date-stamp, and distribute daily mail, identifying invoices, statements, and accounts receivable
- Prepare daily intercommunity communications for courier delivery
- Accept work orders, put into folders in reception desk in appropriate area.
- Day-to-day clerical and administrative activities
- Maintain resident's parking allocation records, notifying Maintenance/Security of changes
- Maintain resident out-of-building log and meal away credit notices and notifying affected departments
- Accept and review for accuracy paperwork from potential job applicants and forward to appropriate HR representative
- Maintain the Guest Suite reservation system including collection of payments
- Receive front desk general deliveries, maintain a log and notify recipients
- Redirect all truck deliveries to loading dock, notifying Maintenance
- Maintain phone lists of residents and staff
- Provide clerical support to departments on a limited basis
- Create and post all signs/notices/flyers as required
- Maintain organized and neat bulletin boards in the mail rooms to include the removal of expired information
- Update multiple communication systems for resident and staff communication
- Creating and maintaining employee/resident newsletter
- Other tasks and responsibilities as determined by supervisor
- A strong commitment to customer service
- Experience with multi-phone line system
- Experience with computers systems: electronic mail and word processing including creating tables, sorting lists, and electronic filing
- Experience with office machines: fax, computers, copiers, and postage meter
- Familiarity with privacy laws and confidentially (preferably in a healthcare/medical office setting)
- Ability to set priorities and multi-task
- Strong organizational skills
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Requires a high school diploma or its equivalent with 2+ years of experience in the field or in a related area
- Physical demands include, but are not limited to, standing, sitting, walking, carrying, kneeling, bending and lifting up to 50lbs.
Silverstone Living is a non-profit organization supporting Hunt Community, The Huntington at Nashua and At Home by Hunt.
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