This position is eligible for a $7,500.00 sign on bonus.

Assist the site Practice Manager with day-to-day oversight of direct and indirect patient care activities, providing necessary support to the physician and other department staff within established guidelines and protocols. Provides quality patient care by assuring a smooth work and patient flow within the department. Acts as liaison between patient/physician and other departments.

RESPONSIBILITES:

• Understands expectations of site leadership and is involved as part of the site leadership team
• Daily rounding with all staff and providers
• Serves as a liaison and resource for all staff and providers
• Assists with daily DMS including huddles, metrics and soliciting feedback for issues requiring escalation
• Supports and advocates for implementation of new processes, clarifying questions from team members and advocating team concerns back to site leadership in a timely manner
• Proactively seeks team feedback about ongoing TPC projects and/or initiatives
• Understands, role models, and audits standard work, policies, protocols, and guidelines Assists with training schedules for new RN’s and MA’s and provides random chart audits to ensure quality assurance for first 3 month’s
• Review RN and MA checklist that all items have been reviewed and completed prior to working without preceptor
• Ensure checklists are reviewed and turned in to Practice Manager
• Assists with reviewing all new MA’s appropriate medication and administration-sign off
• Provides feedback for RN and MA performance reviews
• Relaying clinic updates, system, site changes
• Coaching/training RN and MA teammates

QUALIFICATIONS:

Knowledge, Skills & Abilities: Noted below are the essential responsibilities the job holder must be able to perform satisfactorily to do this job successfully. Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.

Knowledge of professional theory and practice to give and evaluate patient care. Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of and the ability to use medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Knowledge and ability to teach and apply current theories, Techniques and practice.

Skill in applying and modifying the principles, methods and Techniques of professional nursing to provide on-going patient care. Skill in assisting in a variety of treatments and medications as directed. Skill in maintaining electronic medical records and recording test results. Skill in establishing and maintaining effective working relationships with patients, employees, physicians advanced care practitioners and the public. Critical thinking skills.

Ability to maintain quality control standards. Demonstrates an ability to clearly communicate (verbal and written). Professional appearance and interacts with others in a caring, respectful manner. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures.

Education: BS or AA degree in Nursing

Experience: 2-3 years related experience preferred. Previous supervisory experience desirable. Familiarity with the department and its operations preferred.

Certificate/License:

• Current Washington State RN License
• Current American Heart Association BLS Provider certification required.

"Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation"

Employees are required to screen for symptoms using an approved symptom screener prior to entering the work site each day, in order to keep our work sites safe.

Employees must comply with any state and local masking orders. In addition, when in a worksite building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Interested in learning more about the healthcare field? Let’s talk about our Patient Services Representative opportunities and your career growth!

Benefits Overview

• Health, vision and dental benefits
• Paid time off
• 401k
• Life insurance
• For additional provider (Physician, Physician Assistant and Nurse Practitioner) benefits click here.