Extraordinary Care. Extraordinary Careers.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

At Option Care Health we recognize that part of being extraordinary is supporting and building a workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

COVID-19 Vaccine Requirements:

As a leading healthcare provider, we have an undeniable responsibility to protect the health and safety of our patients, customers and team members.

Option Care Health requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, your employment will be contingent upon proof of vaccination, or approved medical or religious accommodation. Proof of vaccination will be required during the onboarding process; application for medical or religious accommodations will be required to be submitted within 5 business days of start date. If medical and/or religious accommodation requests are denied, you must take steps to be fully vaccinated, or your employment will be terminated.

Job Description Summary:

Hiring Range from $24/hour

The Lead Technician, IT Procurement is responsible for leading operational activities of the IT warehouse and providing leadership & training to other IT Procurement Technicians.

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

• Responsible for training and providing direction to IT Procurement Technicians working in the warehouse.
• Ensure accurate tracking and maintenance of inventory on-site and in Service Now.
• Assist the manager with development and revision of standard operating procedures to minimize errors and to increase efficiency.
• Track and perform basic analysis of requests
• Serve as singular point of contact for IT Procurement Management to advise on needed inventory or shipping material
• Help ensure IT warehouse is meeting all service level agreements
• Responsible for researching, processing, and fulfilling IT procurement orders received from the end user community
• Working with identified vendors to procure hardware, software, and peripheral purchases for the company.
• Follow up on new and existing orders to ensure that proper information is validated prior to purchase and order processing.
• Coordinate with end users the delivery of new units, track assets within the ServiceNow Asset Management system
• Respond and process IT Procurement request for hardware, software, and services within the defined SLA’s
• Ensure all approvals and compliances are met
• Updating Asset management database in ServiceNow
• Receiving new or returned IT equipment at the IT warehouse and stocking items in the warehouse
• Imaging New/Returned equipment for use in the field (Windows 10 Laptops and Desktops or iOS iPhones and iPads)
• Preparing and testing peripherals for use in the field (printers, scanners, monitors etc )
• Packaging Shipping equipment to the field
• Ordering equipment and shipping materials from vendors to fulfill orders
• Manage software cloud and license keys
• Arrange for disposal and/or relocation of hardware with identified vendor

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No - X

Yes

Basic Education and/or Experience Requirements

• High school diploma or equivalent
• At least 2 years of experience working in an IT procurement role, IT warehouse, or IT Service desk role

Basic Qualifications

• Experiencing shipping with major logistics vendor (UPS, Fedex, etc )
• Experience with ITSM ticket management system. (Experience with ServiceNow is a plus)
• Basic hardware knowledge of desktops, laptops, printers, and other peripherals in an office setting
• Experience Imaging Windows Workstations for enterprise use
• Experience Preparing iOS devices for use in a Device Management Platform
• Experience in collaborating with internal and external resources to complete procurement requests that meet department requirements
• Experience using time management skills such as prioritizing/organizing and tracking details.
• Organized with great communication skills
• Intermediate level skill in MS Excel

Physical Demand Requirements

• Ability to work on a laptop or desktop computer for extended periods of time
• Frequent walking, bending, stooping, and reaching
• Ability to lift, carry, and push up to 40lbs
• Ability to climb ladders

Travel Requirements: (if required)

N/A

Preferred Qualifications & Interests (PQIs)

Bachelor’s degree

Due to some state pay transparency laws, below is the minimum pay for the position:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Minimum pay is $19.47+

Benefits:

• 401k
• Dental Insurance
• Disability Insurance
• Health Insurance
• Life Insurance
• Paid Time off
• Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Posted: Oct 06, 2022