Learning and Development Specialist - Remote

Full Time
Seattle, WA
Posted
Job description

Learning and Development Specialist – Microsoft Client

Shift: Monday - Friday, 9:00 am - 5:30 pm PST - Remote

*Qualified candidates must be located in the greater Seattle/Redmond area*

Designit is growing, and we need amazing talent to join our team. If you have a passion for inspiring others, sharing knowledge, and helping build learning and development programs for our clients, we want to talk to you. We are always looking for the next great consultant to raise the bar and push Designit to be better than we were yesterday; an exemplary candidate discovers L&D opportunities and drives creative solutions to bring value to our clients and to the overall Designit L&D capability. Our values are Inspiring, Curious, Daring, Thoughtful, and Inclusive.

Who you'll work with:

We're looking for a Learning and Development (L&D) Specialist to support our Microsoft client account in the cloud computing technology space. You'll manage this account's existing L&D program, working with Designit and client employees (approximately 60 in total) across multiple teams; from small and emerging to large and established. We're looking for a candidate who's eager to learn about team functions, uplevel the existing L&D/enablement framework, and break ground on emerging initiatives. You'll touch nearly all aspects of the employee lifecycle on this account, from talent acquisition, to onboarding and training, to development. You'll work directly with internal learning stakeholders including the client, subject matter experts, leads, and members of the L&D team.

What you'll do:

  • Design learning that supports specific client performance objectives, drives measurable impact, and leads to sustainable and scalable innovations.
  • Develop instructional strategies (facilitation guide, train the trainer, hands on labs) for custom programs using various learning modalities. Create supporting training materials, such as exercises, activities for live webinar and/or live classroom training which reinforce the learning outcomes.
  • Partner with a variety of internal experts and outside partners on design, development and implementation of effective training materials; e-learning, job aids, knowledge base documentation or other specialized content. Drive discussions and recommend course of action for training needs to achieve desired training outcomes.
  • Identify evaluation metrics and techniques to measure and monitor the effectiveness of these programs. Report on L&D deliverables, including training status and results, program highlights, insights, opportunities, etc. with internal stakeholders as well as the client.
  • Lead and manage the custom onboarding and training programs for new hires on each team. Collaborate and consult on technical aspects of the onboarding process to drive efficiency and reduce time to proficiency.
  • Collaborate and consult in the talent acquisition process that supports career pathing; including assessing soft skills/competencies, collaborating on screening assessments, and interviews.
  • Establish business rules and cadence for all learning materials when introducing updates, changes or advancements in the programs processes, client's services or products, and support ownership of these processes. Support change management processes as new initiatives and objectives are identified.
  • Conduct basic project management to ensure project efforts remain on target, stakeholders are informed and involved, and resources needed for success are identified and utilized effectively.
  • Provide thought leadership on growing L&D capabilities beyond current program, including evaluating new L&D initiative opportunities for client needs within the scope of the client account.

What you'll bring:

  • 4-year degree or equivalent work experience.
  • 4-6 years' experience in learning design and enablement in an agile, technology savvy setting.
  • Experience in people management and leadership experience is a plus.
  • Experience designing in multiple modalities including eLearning, ILT/VILT for various group sizes
  • Readiness to tackle new initiatives with little foundation in place.
  • Proficiency in learning tools such as learning authoring tools (eg. Articulate 360) and Learning
  • Management Systems (eg. Litmos).
  • Ability to quickly grasp complex technical concepts and make them easily understandable through
  • different types of media (text, visuals, audio, etc.)
  • Ability to make design recommendations to stakeholders based on what would be best for the learning
  • audience, in accordance with the desired learning outcomes.
  • Superior editing skills. Attention to detail.
  • Consultative skills such as: excellent communication (written and verbal); critical reasoning; effective
  • interpersonal skills, ability to collaborate with varied levels of employees across business lines and build relationships with multiple stakeholders.
  • Demonstrated change management skills.

Who you are:

  • Inspiring: Well-honed ability to collaborate and influence at all levels, strong interpersonal skills and high EQ. You have a knack for knowledge sharing and evangelizing L&D
  • Optimist: You see and focus on the opportunity, not the hurdles.
  • Curious: Guided by questions not assumptions. The need for growing and learning is a must for
  • understanding and conducting training needs analysis, for example.
  • Daring: You reach beyond the status quo to tenaciously pursue the unknown. You're eager to produce a
  • new strategy framework as L&D grows, especially for our client, assigning high value to innovation.
  • Adaptable: Change happens at lightning speed, you are flexible, enjoy challenges, and get behind new
  • ideas.
  • Thoughtful: You broaden perspectives and consider the big picture with sustainable, scalable learning solutions.
  • Proactive: You're able to see potential challenges upfront and thrive to resolve them even before they become issues
  • Polished: Client-facing and concise, ability to lead cross-team collaboration and interface with people of all levels.
  • Inclusive: You help foster cultures and environments in which everyone can thrive.

Compensation Range: $75K - $80K per year

This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process, the candidates range and depth of experience, business and market financials and internal pay parity.

This role requires the individual to be fully vaccinated against COVID-19. The individual will be required to submit proof of vaccination. Reasonable accommodations will be considered for exemptions to this requirement in accordance with applicable law.

Want to know more?

Check us out at https://www.designit.com/. Just so you know, we don't have a dress code, but we do have a strict no jerk policy.

Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.

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